Update - Dear Valued Customer,
We are still experiencing a low success rate on MONO rail. Work is still ongoing to resolve this. We will continue to share more updates as we learn more. We apologize for the inconveniences experienced, and we appreciate your patience.
Affected Services:
Affected Markets: Nigeria
Nov 24, 2025 - 15:57 UTC
We are still experiencing a low success rate on MONO rail. Work is still ongoing to resolve this. We will continue to share more updates as we learn more. We apologize for the inconveniences experienced, and we appreciate your patience.
Affected Services:
Affected Markets: Nigeria
Nov 24, 2025 - 15:57 UTC
Identified - Dear Valued Customer,
We are currently observing a disruption impacting our Collections Processing Rail. This issue originates from a third party provider. Customers may experience delays or interruptions in collection activities.
Our partner is actively investigating the cause and working toward a resolution.
We apologize for the inconvenience and will provide the next update as soon as more information is available.
Affected Services:
Affected Markets: Nigeria
Nov 16, 2025 - 19:42 UTC
We are currently observing a disruption impacting our Collections Processing Rail. This issue originates from a third party provider. Customers may experience delays or interruptions in collection activities.
Our partner is actively investigating the cause and working toward a resolution.
We apologize for the inconvenience and will provide the next update as soon as more information is available.
Affected Services:
Affected Markets: Nigeria
Nov 16, 2025 - 19:42 UTC
Update - Dear Valued Customer
We are pleased to inform you that the issue affecting dynamic account generation has been resolved and this functionality is now fully operational.
Our team is continuing to work diligently with the service provider to resolve the issue with static account generation and we will provide an update as soon as we have more information.
Thank you for your continued patience and understanding.
Affected Services:
Affected Markets: Ghana
Nov 13, 2025 - 07:02 UTC
We are pleased to inform you that the issue affecting dynamic account generation has been resolved and this functionality is now fully operational.
Our team is continuing to work diligently with the service provider to resolve the issue with static account generation and we will provide an update as soon as we have more information.
Thank you for your continued patience and understanding.
Affected Services:
Affected Markets: Ghana
Nov 13, 2025 - 07:02 UTC
Update - Dear Valued Customer,
Please note that the service disruption also affects our ability to generate dynamic account numbers for some customers in Ghana. Our team is working closely with the provider to implement a resolution as quickly as possible.
We apologize for the inconvenience this causes and appreciate your patience. We will provide an update as soon as we have more information.
Affected Services:
Affected Markets: Ghana
Nov 12, 2025 - 22:32 UTC
Please note that the service disruption also affects our ability to generate dynamic account numbers for some customers in Ghana. Our team is working closely with the provider to implement a resolution as quickly as possible.
We apologize for the inconvenience this causes and appreciate your patience. We will provide an update as soon as we have more information.
Affected Services:
Affected Markets: Ghana
Nov 12, 2025 - 22:32 UTC
Identified - Dear Valued Customer,
We are experiencing a service disruption affecting our ability to generate static account numbers for some customers in Ghana.
This issue originates with a third-party provider, and our team is working closely with their engineers to implement a resolution as quickly as possible.
We apologize for the inconvenience this causes and appreciate your patience. We will provide an update as soon as we have more information.
Affected Services:
Affected Markets: Ghana
Nov 07, 2025 - 06:23 UTC
We are experiencing a service disruption affecting our ability to generate static account numbers for some customers in Ghana.
This issue originates with a third-party provider, and our team is working closely with their engineers to implement a resolution as quickly as possible.
We apologize for the inconvenience this causes and appreciate your patience. We will provide an update as soon as we have more information.
Affected Services:
Affected Markets: Ghana
Nov 07, 2025 - 06:23 UTC
Identified - Dear Valued Customer,
We are experiencing a service disruption affecting our ability to generate dynamic and static account numbers for some customers in Ghana.
This issue originates with a third-party provider. Our team is working closely with their engineers to implement a resolution as quickly as possible.
We apologize for the inconvenience this causes and appreciate your patience. We will provide an update as soon as we have more information.
Affected Services:
Affected Markets: Ghana
Nov 12, 2025 - 22:04 UTC
We are experiencing a service disruption affecting our ability to generate dynamic and static account numbers for some customers in Ghana.
This issue originates with a third-party provider. Our team is working closely with their engineers to implement a resolution as quickly as possible.
We apologize for the inconvenience this causes and appreciate your patience. We will provide an update as soon as we have more information.
Affected Services:
Affected Markets: Ghana
Nov 12, 2025 - 22:04 UTC
Identified - Dear Valued Customer,
We are currently experiencing a service disruption affecting card collections through one of our partner bank in Ghana.
As an interim measure, transactions are now being processed through an alternative channel to ensure continuity.
Our team is actively working with the partner on a resolution and will keep you informed on the progress.
We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.
Affected Services:
Affected Markets: Ghana
Oct 16, 2025 - 08:04 UTC
We are currently experiencing a service disruption affecting card collections through one of our partner bank in Ghana.
As an interim measure, transactions are now being processed through an alternative channel to ensure continuity.
Our team is actively working with the partner on a resolution and will keep you informed on the progress.
We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.
Affected Services:
Affected Markets: Ghana
Oct 16, 2025 - 08:04 UTC
Update - Dear Valued Customer,
We are still experiencing a service disruption affecting payout transactions.
Our team is continuing to work closely with our provider to resolve the technical issue as quickly as possible.
We apologize for the ongoing inconvenience and will provide another update as soon as we have new information. Thank you for your continued patience.
Affected Services:
Affected Markets: Ivory Coast
Sep 14, 2025 - 23:10 UTC
We are still experiencing a service disruption affecting payout transactions.
Our team is continuing to work closely with our provider to resolve the technical issue as quickly as possible.
We apologize for the ongoing inconvenience and will provide another update as soon as we have new information. Thank you for your continued patience.
Affected Services:
Affected Markets: Ivory Coast
Sep 14, 2025 - 23:10 UTC
Investigating - We are still experiencing a service disruption affecting payout transactions. Our team is continuing to work closely with our provider to resolve the technical issue as quickly as possible.
We apologize for the ongoing inconvenience and will provide another update as soon as we have new information. Thank you for your continued patience.
Affected Services:
Affected Markets: Ivory Coast
Sep 12, 2025 - 18:49 UTC
We apologize for the ongoing inconvenience and will provide another update as soon as we have new information. Thank you for your continued patience.
Affected Services:
Affected Markets: Ivory Coast
Sep 12, 2025 - 18:49 UTC
Identified - Dear Valued Customer,
We are currently experiencing a service disruption affecting payout transactions. This is due to a technical issue with our provider.
Our team is in direct contact with them and working urgently to resolve this. We apologize for the inconvenience and appreciate your patience as we work to restore full service.
Affected Services:
Affected Markets: Ivory Coast
Sep 11, 2025 - 19:41 UTC
We are currently experiencing a service disruption affecting payout transactions. This is due to a technical issue with our provider.
Our team is in direct contact with them and working urgently to resolve this. We apologize for the inconvenience and appreciate your patience as we work to restore full service.
Affected Services:
Affected Markets: Ivory Coast
Sep 11, 2025 - 19:41 UTC
About This Site
This is Flutterwave's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.
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