Service Restored: Name Inquiry Service (Nigeria)

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the technical glitch affecting our Name Inquiry service has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Posted Jan 17, 2026 - 23:00 UTC

Identified

Dear Valued Customer,

We are currently experiencing a technical glitch affecting our Name Inquiry service. While transfers are still processing, you may notice a delay in transaction notifications. Our team is working to resolve this quickly. We apologize for the inconvenience.

Affected Services:
Affected Markets: Nigeria
Posted Jan 16, 2026 - 08:10 UTC
This incident affected: Flutterwave Collections (Collections APIs).