Service Update: Card Collections in Ghana

Incident Report for Flutterwave

Identified

Dear Valued Customer,

We are currently experiencing a service disruption affecting card collections through one of our partner bank in Ghana.
As an interim measure, transactions are now being processed through an alternative channel to ensure continuity.

Our team is actively working with the partner on a resolution and will keep you informed on the progress.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.

Affected Services:
Affected Markets: Ghana

Posted Oct 16, 2025 - 08:04 UTC

This incident affects: Flutterwave Collections (Checkout JS).