Service Restored: Mobile Money Burkina Faso

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the service disruption affecting certain mobile money collections in Burkina Faso has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ivory Coast

Posted Jan 15, 2026 - 22:05 UTC

Identified

Dear Valued Customer,

We are currently experiencing a service disruption affecting certain mobile money collections in Burkina Faso. This is due to a service downtime with our processing partner.

Our team is monitoring the situation closely as the provider works on a resolution. We apologize for the inconvenience.

Affected Services:
Affected Markets: Ivory Coast

Posted Jan 15, 2026 - 12:17 UTC

This incident affected: Flutterwave Collections (Collections APIs).