Service Restored: Mobile Money Collections Burkina Faso

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the service disruption affecting certain mobile money collections in Burkina Faso has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ivory Coast

Posted Jan 13, 2026 - 21:19 UTC

Identified

Dear Valued Customer,

We are currently experiencing a service disruption affecting certain mobile money collections in Burkina Faso. Our team is investigating the cause, and we are working to restore full service as quickly as possible.

We apologize for the inconvenience.

Affected Services:
Affected Markets: Ivory Coast

Posted Jan 13, 2026 - 18:30 UTC

This incident affected: Flutterwave Collections (Collections APIs).