Service Restored: Mobile Money Collections in Burkina Faso

Incident Report for Flutterwave

Resolved

Dear esteemed customers/merchants,

We are pleased to inform you that the technical issue affecting payment collections in Burkina Faso has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ivory Coast

Posted Jan 22, 2026 - 16:18 UTC

Identified

Dear Valued Customer,

We are currently experiencing a technical issue affecting payment collections in Burkina Faso. Some transactions may fail or experience delays. Our team is investigating the cause, and we will provide an update shortly. We apologize for the inconvenience.

Affected Services:
Affected Markets: Ivory Coast

Posted Jan 20, 2026 - 13:05 UTC

This incident affected: Flutterwave Collections (Collections APIs).