Service Restored: Mobile Money Collections (Senegal)

Incident Report for Flutterwave

Resolved

Dear esteemed customers/merchants,

We are pleased to inform you that the technical difficulties affecting payment collections via mobile money in Senegal has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Senegal

Posted Jan 22, 2026 - 16:20 UTC

Identified

Dear Valued Customer,

We are currently experiencing technical difficulties affecting payment collections via mobile money in Senegal. Our team is working to restore service as quickly as possible. We apologize for the inconvenience.

Affected Services:
Affected Markets: Senegal

Posted Jan 22, 2026 - 06:34 UTC

This incident affected: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).