[Kenya] Service Alert: KES Payment Disruption

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the issue with KES transactions has been successfully resolved.

Thank you for your patience and understanding

Posted Aug 03, 2026 - 22:31 UTC

Investigating

Dear Valued Merchant,

We are currently experiencing a disruption affecting KES transactions. As a result, customers may be unable to make transfers or receive payments at this time.

We are actively working with the affected service provider to restore normal service as quickly as possible and will share further updates as they become available.

We apologize for the disruption and appreciate your patience and understanding.

Posted Aug 03, 2026 - 20:27 UTC