Flutterwave Status

Monitoring - Service is temporarily unavailable.
Jan 17, 2023 - 14:16 UTC

Update - This is still in progress.

We are continuing to investigate this issue. No ETR yet
Nov 09, 2021 - 08:12 UTC

Investigating - We are aware of current transaction failures on Discover cards.

Payment attempts will return “card not enrolled for protect buy" or "transaction failed".

This has been escalated. Kindly allow us feedback as soon as we learn more
Nov 09, 2021 - 03:37 UTC

About This Site

This is Flutterwave's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

Flutterwave Website Operational

Flutterwave for Business Under Maintenance

Flutterwave Sign-up Operational

Flutterwave API

Operational

Dashboard Operational

Virtual Cards Under Maintenance

Settlements Operational

Chargebacks Operational

Bill Payments (Airtime) Operational

Bill Payments (Cable TV) Operational

Flutterwave Collections Operational

Checkout JS

Operational

Collections APIs Operational

Virtual Account Numbers Operational

USSD Collections Operational

Flutterwave Payouts Operational

Payouts APIs

Operational

Flutterwave Store Operational

Merchant Stores Operational

Flutterwave Offline Operational

Point of Sale - POS Operational

Agency App Operational

Shared Services Operational

Bank Verification Number (BVN) Operational

OTP Services Operational

SMS service

Operational

Servman

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 30, 2023

No incidents reported today.

Sep 29, 2023

Issue with WEMA PWBT, 27th September 2023

Resolved - Dear All,

We are pleased to inform you that the issue with WEMA PWBT has been successfully resolved.

Thank you for your patience and understanding.

Affected Services: Payout by PWBT
Affected Markets: Nigeria
Sep 29, 09:19 UTC

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

Issues with KES Transactions - September 19th, 2023

Resolved - Dear All,
We are pleased to inform you that this issue has been resolved by the service provider
We are sorry for the inconveniences this has caused.
Thank you for your patience and time

Affected Services: Payout Intiation & Processing, Tanda Pay KES
Affected Markets: Kenya
Sep 19, 14:59 UTC

Identified - Dear All,
We are currently experiencing a downtime processing bank payouts on our KES rail via TANDA. The provider is aware of this and is working towards resolving the issue as soon as possible and update will be provided. Apologies for the inconvenience caused.

Affected Services: Tanda Pay KES
Affected Markets: Kenya
Sep 19, 08:34 UTC

Sep 18, 2023

Issue with Sterling PWBT - 8th September 2023

Resolved - This issue has been resolved by the service provider.

Affected Services: Payout Intiation & Processing, Payout by PWBT
Affected Markets: Nigeria
Sep 18, 09:26 UTC

Investigating - Dear All,
We are experiencing delayed notifications on the virtual account service.
We are working with our technical team to ensure normalcy is restored as soon as possible.
We apologise for any inconvenience this may have caused.
Thank you for your usual patience and understanding

Affected Services: Payout by PWBT
Affected Markets: Nigeria
Sep 8, 01:05 UTC

Issues with KES Transactions - September 9th, 2023

Resolved - This issue has been resolved by the service provider.

Affected Services: Payout Intiation & Processing, Tanda Pay KES
Affected Markets: Kenya
Sep 18, 09:25 UTC

Update - Kindly note that this issue still persists. We are still working with the service provider and will provide further updates as soon as we get them. Thank you.

Affected Services: Payout Intiation & Processing, Tanda Pay KES
Affected Markets: Kenya
Sep 10, 18:25 UTC

Update - Kindly note that this issue still persists. We are still working with the service provider and will provide further updates. We are sorry for the inconvenience this has caused. Thank you

Affected Services: Payout Intiation & Processing, Tanda Pay KES
Affected Markets: Kenya
Sep 10, 07:38 UTC

Update - Kindly note that this issue still persists. We are still working with the service provider and will provide further updates. Thank you.

Affected Services: Payout Intiation & Processing, Tanda Pay KES
Affected Markets: Kenya
Sep 9, 17:21 UTC

Identified - We are currently experiencing a downtime processing bank payouts on our KES rail via TANDA. The provider is aware of this and is working towards resolving the issue as soon as possible and update will be provided. Apologies for the inconvenience caused.

Affected Services: Payout Intiation & Processing, Tanda Pay KES
Affected Markets: Kenya
Sep 9, 15:12 UTC

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.