Identified - We have identified an issue outside of our platform resulting in an elevated error rate for transfer requests to Zenith Bank starting at 9:35UTC

We have contacted the partner bank and we will provide an update as soon as it becomes available.

Impact:
Transactions routed to Zenith Bank Nigeria.
Sep 30, 10:31 UTC

About This Site

This is Flutterwave's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

Flutterwave API ? Operational
Flutterwave Checkout ? Operational
Virtual Cards Operational
Dashboard Operational
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Payouts Operational
Settlements Operational
Point of Sale - POS Operational
Virtual Account Numbers Operational
Bill Payments Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 1, 2020

No incidents reported today.

Sep 30, 2020

Unresolved incident: Zenith Bank Nigeria - Elevated Errors for Transfer Requests.

Sep 29, 2020

No incidents reported.

Sep 28, 2020
Resolved - This incident has been resolved.
Sep 28, 17:05 UTC
Update - This issue has been resolved.
Sep 28, 17:04 UTC
Identified - We are currently experiencing a down time on Rave API. The team is working on restoring this and an update will be shared as soon as we are back up.
Sep 28, 14:37 UTC
Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020
Resolved - This incident has been resolved
Sep 17, 10:04 UTC
Update - PayWithBankTransfer is now up but with long processing time.

What this means: customer will be debited but value delayed. Customers might see displayed message below indicating this delay.

We are monitoring the situation and will provide an update soon.
Sep 16, 17:30 UTC
Monitoring - A fix has been implemented and we are currently monitoring the result.
Sep 16, 16:35 UTC
Investigating - We have disabled the PayWithBankTransfer(PWBT) service while we investigate an issue on this payment option.

What this means: Customers will not be able to make payment via this method.

Affected: All Merchants using our PayWithBankTransfer(PWBT) service.
Sep 16, 09:40 UTC