Update - Update:
Please be informed that this outage/downtime now impacts MTN and Airtel Zambia payouts.
Jun 29, 11:13 UTC
Please be informed that this outage/downtime now impacts MTN and Airtel Zambia payouts.
Jun 29, 11:13 UTC
Investigating - We are aware that users may be experiencing difficulties with Airtel and MTN Zambia transaction processing(collections). Transactions attempts are failing with an error message: "Sorry we could not connect to your bank"; and error "995 - transaction failed".
This has been shared with the partners, and a resolution is underway; they will keep us updated as the situation progresses.
We will post further updates as soon as received. We regret the inconvenience.
However, please be informed that the Zamtel mobile money collections in Zambia is available.
Jun 29, 08:14 UTC
This has been shared with the partners, and a resolution is underway; they will keep us updated as the situation progresses.
We will post further updates as soon as received. We regret the inconvenience.
However, please be informed that the Zamtel mobile money collections in Zambia is available.
Jun 29, 08:14 UTC
Investigating - We are currently experiencing an issue with KES Mpesa payouts. Payouts via mobile money will be in pending status without final status. This issue has been shared with the team for resolution.
We apologise for any inconvenience and will provide another update as soon as we learn.
Kenya bank payouts and Airtel Kenya payouts are processing successfully.
Jun 24, 16:24 UTC
We apologise for any inconvenience and will provide another update as soon as we learn.
Kenya bank payouts and Airtel Kenya payouts are processing successfully.
Jun 24, 16:24 UTC
Investigating - We had earlier spotted a service disruption on one of our NGN Rails and have since switched to an alternate partner to maintain uptime.
Impact: Transactions affected within this window are stuck on pending and can only be cleared when we get access to session reports from the partner.
We do not have an ETR for this yet, but we shall keep you posted.
Next update in 2 hrs
Jun 24, 07:05 UTC
Impact: Transactions affected within this window are stuck on pending and can only be cleared when we get access to session reports from the partner.
We do not have an ETR for this yet, but we shall keep you posted.
Next update in 2 hrs
Jun 24, 07:05 UTC
Investigating - NIP transactions to Ecobank are failing.
Challenge: No response to funds transfer requests.
Ecobank's technical team is currently working to resolve the challenge.
An update will be provided once this is resolved.
Jun 22, 09:15 UTC
Challenge: No response to funds transfer requests.
Ecobank's technical team is currently working to resolve the challenge.
An update will be provided once this is resolved.
Jun 22, 09:15 UTC
Investigating - We are currently experiencing downtime on our Tanzania mobile money deposits/collections.
Resolution is underway. We do not have an estimated time to resolve yet and will share a resolution update in an hour.
We apologise for any inconvenience
May 11, 12:12 UTC
Resolution is underway. We do not have an estimated time to resolve yet and will share a resolution update in an hour.
We apologise for any inconvenience
May 11, 12:12 UTC
Update - Please be informed that this is still in progress.
We shall share more updates as soon as we learn.
Mar 2, 14:29 UTC
We shall share more updates as soon as we learn.
Mar 2, 14:29 UTC
Investigating - We are aware of an intermittent issue affecting our provider MONO in authenticating logins via GTB mobile banking only.
Reason: GTbank recently made changes to their DNS, specifically for their Mobile app. Mono is effecting these changes hence service would be unavailable during this period.
IMPACT: All users attempting to pay via GTB using Mobile banking would be unable to log in.
P.S: Logins via Internet banking are not affected!
Affected Services: Pay with bank via Checkout
Next update: 13:30 hrs UTC
Mar 2, 11:03 UTC
Reason: GTbank recently made changes to their DNS, specifically for their Mobile app. Mono is effecting these changes hence service would be unavailable during this period.
IMPACT: All users attempting to pay via GTB using Mobile banking would be unable to log in.
P.S: Logins via Internet banking are not affected!
Affected Services: Pay with bank via Checkout
Next update: 13:30 hrs UTC
Mar 2, 11:03 UTC
Update - This is still in progress.
We are continuing to investigate this issue. No ETR yet
Nov 9, 08:12 UTC
We are continuing to investigate this issue. No ETR yet
Nov 9, 08:12 UTC
Investigating - We are aware of current transaction failures on Discover cards.
Payment attempts will return “card not enrolled for protect buy" or "transaction failed".
This has been escalated. Kindly allow us feedback as soon as we learn more
Nov 9, 03:37 UTC
Payment attempts will return “card not enrolled for protect buy" or "transaction failed".
This has been escalated. Kindly allow us feedback as soon as we learn more
Nov 9, 03:37 UTC
About This Site
This is Flutterwave's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.
Flutterwave API
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Flutterwave Checkout
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Operational
Virtual Cards
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Collections
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Payouts
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Degraded Performance
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No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance on M-PESA – KENYA – 4 July 2022
Jul 3, 22:00-22:30 UTC
Safaricom has notified us of maintenance activity on M-PESA API services.
During the maintenance, all services provided through M-PESA APIs will be unavailable.
Customers will receive the following response when they attempt to transact: "Dear Customer, M-PESA is currently undergoing planned maintenance and is unable to process your request. Please try again later.’’
Transactions via Airtel Kenya will be available during the maintenance period.
Posted on Jun 23, 19:00 UTC
During the maintenance, all services provided through M-PESA APIs will be unavailable.
Customers will receive the following response when they attempt to transact: "Dear Customer, M-PESA is currently undergoing planned maintenance and is unable to process your request. Please try again later.’’
Transactions via Airtel Kenya will be available during the maintenance period.
Posted on Jun 23, 19:00 UTC