Scheduled Maintenance on MTN Mobile Money – RWANDA
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 22:30 UTC
Scheduled - MTN Rwanda has notified us of planned maintenance activity scheduled to take place on the 7th and 8th of March, 2021. They will be performing a site switch over activity which will impact services for all customers.

MTN mobile money Rwanda services (collection and Payouts) will not be available during the maintenance window.

However, please be informed that the Airtel mobile money Rwanda will be available during the maintenance window.
[3rd Party Downtime: Investigating] - Service Interruption Notification - M-Pesa - Collection - KENYA
Investigating - We are aware that some users may be experiencing difficulties completing M-Pesa payments due to potential service interruption on Safaricom. Resolution is underway by the service provider.

We apologise for any inconvenience and will provide another update in 4 hours.

Transactions via Airtel Kenya are processing successfully.
Mar 4, 11:53 UTC
[3rd Party Downtime] - Collection via GT Bank "Pay With Bank" — NIGERIA
Identified - We are aware of an issue with the GTBank account payment option. Customers will get the below error on redirect to GTBank “GTPay” page to complete payment.

"Dear Customer, We are sorry we cannot continue with the transaction due to the following reason: Error code: G100."

We are working with the bank to resolve this.

Transactions on other payment methods are processing fine. We apologise for any inconvenience and will post another update as soon as we learn.
Feb 23, 07:49 UTC

About This Site

This is Flutterwave's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

Flutterwave API ? Operational
Flutterwave Checkout ? Operational
Virtual Cards Operational
Dashboard Operational
Collections Under Maintenance
Payouts Under Maintenance
Settlements Operational
Point of Sale - POS Operational
Virtual Account Numbers Operational
Bill Payments Operational
Airtime Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 8, 2021

No incidents reported today.

Mar 7, 2021

Unresolved incident: Scheduled Maintenance on MTN Mobile Money – RWANDA.

Mar 6, 2021
[First Bank] Nigeria - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 6, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 23:00 UTC
Scheduled - Please be informed that First Bank Nigeria will be carrying out a scheduled system maintenance on the 6th of March 2021

Impact:

First Bank Nigeria NIP and POS services may be unavailable during this period.
Mar 5, 14:37 UTC
Mar 5, 2021
Scheduled Maintenance on AirtelTigo Money – GHANA
Completed - The scheduled maintenance has been completed.
Mar 5, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 23:00 UTC
Scheduled - AirtelTigo Ghana has notified us of planned maintenance activity scheduled to take place on the 5th of March

AirtelTigo Ghana services (collection and Payouts) will not be available during the maintenance window .

However, please be informed that the following mobile money payment methods in Ghana will be available during the maintenance window:

MTN Mobile money
Vodafone Cash
Mar 2, 19:39 UTC
Mar 4, 2021

Unresolved incident: [3rd Party Downtime: Investigating] - Service Interruption Notification - M-Pesa - Collection - KENYA.

Mar 3, 2021

No incidents reported.

Mar 2, 2021
Flutterwave live site Maintenance
Completed - The scheduled maintenance has been completed.
Mar 2, 23:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 23:00 UTC
Scheduled - We will be switching our web server to an updated version in order to improve performance. However, during the maintenance window, there may be inability to login to your dashboard.

We estimate the impact of this maintenance may last for about 3 minutes at the most and do not envisage any prolonged effects.

Affected Services:

i. Flutterwave Website
ii. Flutterwave for Business Dashboard
Mar 2, 23:00 UTC
Mar 1, 2021
Scheduled Maintenance on AirtelTigo Money – GHANA
Completed - The scheduled maintenance has been completed.
Mar 1, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 23:00 UTC
Scheduled - AirtelTigo Ghana has notified us of planned maintenance activity scheduled to take place on the 1st of March, 2021

AirtelTigo Ghana services (collection and Payouts) will not be available during the maintenance window .

However, please be informed that the following mobile money payment methods in Ghana will be available during the maintenance window:

MTN Mobile money
Vodafone Cash
Feb 23, 17:45 UTC
Feb 28, 2021
Optimisation of our Rwandan mobile money rails
Completed - The scheduled maintenance has been completed.
Feb 28, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 23:00 UTC
Scheduled - We will be carrying out a maintenance update on our Rwanda servers on Saturday the 27th February at 11PM UTC

During the time indicated, there will be up to 60 minutes of impact during which the following services will be affected:

Airtel Rwanda mobile money payout and collection
MTN Rwanda mobile money payout and collection
Feb 24, 20:13 UTC
Feb 27, 2021
Feb 26, 2021
[3rd Party Downtime] - Ghana Bank Payout
Resolved - This incident has been resolved.
Feb 26, 07:32 UTC
Identified - We have been notified of an issue on our partner's end that is causing a delay in processing GHS bank payouts.

Resolution with our partner is in progress and we will provide more updates once received.

Impact: There would be a delay in receiving value by the recipients.
Feb 25, 11:33 UTC
Feb 25, 2021
Scheduled Maintenance on AirtelTigo Money – GHANA
Completed - The scheduled maintenance has been completed.
Feb 25, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 23:00 UTC
Scheduled - AirtelTigo Ghana has notified us of planned maintenance activity scheduled to take place on the 25th of February, 2021

AirtelTigo Ghana services (collection and Payouts) will not be available during the maintenance window
Feb 23, 17:41 UTC
Feb 24, 2021
Scheduled Maintenance on AirtelTigo Money – GHANA
Completed - The scheduled maintenance has been completed.
Feb 24, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 23:00 UTC
Scheduled - AirtelTigo Ghana has notified us of planned maintenance activity scheduled to take place on the 24th of February, 2021

AirtelTigo Ghana services (collection and Payouts) will not be available during the maintenance window
Feb 23, 17:38 UTC
Feb 23, 2021
Feb 22, 2021
[Polaris Bank] Nigeria - No response to transfer requests
Resolved - This incident has been resolved.
Feb 22, 17:01 UTC
Identified - No response to funds transfers requests. NIP transactions to Polaris Bank are failing.

Polaris Bank's technical team is currently working to resolve the challenge.

We shall provide an update as soon as this has been resolved.
Feb 22, 16:30 UTC
No response to transfer requests - [Stanbic IBTC] Nigeria
Resolved - This incident has been resolved.
Feb 22, 07:25 UTC
Update - We are continuing to investigate this issue.
Feb 22, 07:24 UTC
Investigating - No response to funds transfers requests. NIP transactions to Stanbic IBTC Bank are failing.

Stanbic IBTC Bank's technical team is currently working to resolve the challenge.

We shall provide an update as soon as this has been resolved.
Feb 21, 20:44 UTC
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