Flutterwave Status

Jul 16, 2026

Service Restored: Intermittent Transaction Failures

Resolved - We are pleased to inform you that the intermittent disruption affecting transactions has been successfully resolved.

We thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jul 16, 13:06 UTC

Identified - Dear Valued Merchant

We are currently experiencing a disruption affecting some transactions. As a result, some customers may experience intermittent transaction failures when processing payments.

We are working to restore normal service as quickly as possible and will continue to share updates as more information becomes available.

We apologize for the inconvenience and appreciate your patience and understanding.
Jul 16, 12:16 UTC

Scheduled Maintenance: Temporary Impact to 9PSB Virtual Account Services

Completed - The scheduled maintenance has been completed.
Jul 16, 00:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 20:00 UTC

Scheduled - Dear Valued Merchant,

We will be performing a scheduled maintenance on Wednesday, 15 July.

During this maintenance window, you may experience the following:

Delays or temporary interruptions when processing payments made via Virtual Accounts.
Temporary unavailability of new Virtual Account creation.
Intermittent disruptions to payments made into existing Virtual Accounts.

Our team will closely monitor the maintenance to minimize disruption and restore normal service as quickly as possible.

We appreciate your patience and understanding.

Updates will be provided throughout the maintenance window.
Jul 10, 17:37 UTC

Jul 15, 2026

[Uganda] Service Restored: Intermittent UGX Payment Disruption

Resolved - We are pleased to inform you that the intermittent failures on UGX transactions has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Uganda
Jul 15, 22:20 UTC

Identified - Dear Valued Merchant,

Some customers may experience intermittent failures when they attempt to make UGX payments due to a disruption affecting Airtel. We are actively working with the provider to restore normal service and will continue to share updates as more information becomes available.

We apologize for the disruption and appreciate your patience and understanding.

Affected Services:
Affected Markets: Uganda
Jul 15, 22:03 UTC

[Global] Service Restored: Mastercard Service Disruption

Resolved - We are pleased to inform you that the service disruption affecting Mastercard transactions across all regions has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Global
Jul 15, 12:18 UTC

Identified - Dear Valued Merchant

We are currently experiencing a service disruption affecting Mastercard transactions across all regions. As a result, some customers may experience failed or delayed transactions.

We are actively working with Mastercard to restore normal service as quickly as possible. We will continue to provide updates as more information becomes available.

We apologize for the disruption and appreciate your understanding.

Affected Services:
Affected Markets: Global
Jul 15, 08:39 UTC

[EU] Service Restored: Intermittent GlobalRemit Transaction Failures

Resolved - We are pleased to inform you that the disruption affecting EU transactions has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Europe
Jul 15, 12:16 UTC

Identified - Dear Valued Merchant,

We are currently experiencing a disruption affecting GlobalRemit transactions. As a result, some customers may experience intermittent transaction failures.

Our team is actively working with them to restore normal service as quickly as possible. We will continue to share updates as more information becomes available.

We apologize for the disruption and appreciate your patience and understanding.

Affected Services:
Affected Markets: Europe
Jul 15, 08:35 UTC

Jul 14, 2026

Scheduled Maintenance – Planned Service Interruption on Flutterwave for Business

Completed - The scheduled maintenance has been completed.
Jul 14, 23:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 21:00 UTC

Scheduled - Dear Valued Merchant,

We will be performing a scheduled platform maintenance to enhance the reliability, scalability, and security of our payment infrastructure.

Expected Impact
During the maintenance window, you may experience brief service interruptions or intermittent availability across our payment services. The following customer impacts may occur:

- Customers may be temporarily unable to complete some payment collections.
- Payouts and withdrawals may be delayed or temporarily unavailable.
- Some bank transfers, mobile money transactions, voucher payments, and QR code. payments may fail or remain pending until the maintenance is complete.
- Cross-border payments and remittances may experience temporary delays.
- Transactions initiated during this period may take longer than usual to be processed.

Any service disruptions are expected to be temporary as traffic is transitioned to the upgraded platform. Services will automatically resume once the maintenance has been completed.

We recommend scheduling any time-sensitive payment collections or payouts outside the maintenance window where possible.

Our team will actively monitor the maintenance activity and provide updates throughout the exercise.

Thank you for your patience and understanding as we continue to improve the reliability and performance of our platform.
Jul 10, 17:35 UTC

Scheduled Maintenance on Telecel Ghana, 13th July 2026

Completed - We are pleased to inform you that the scheduled maintenance has been completed. We appreciate your patience and understanding during the maintenance period.
Jul 14, 06:15 UTC

Scheduled - Dear Valued Merchant,

Please be informed that Telecel Ghana will be carrying out a planned maintenance activity on its Mobile Money platform during the period below:

Start: Monday, 13 July 2026, 11:00 PM GMT
End: Tuesday, 14 July 2026, 5:00 AM GMT
Maintenance Window: 6 hours
Expected Service Downtime: Up to 60 minutes

During the maintenance window, you may experience intermittent service disruptions or temporary unavailability of Telecel Mobile Money transactions.

We recommend planning your business activities accordingly and apologize for any inconvenience this may cause. Thank you for your patience and understanding.
Jul 13, 17:21 UTC

Jul 13, 2026

[Kenya] Service Restored: Delays Receiving KES Payments via JamboPay

Resolved - We are pleased to inform you that the issue with JamboPay KES Payout has been successfully resolved. Thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jul 13, 10:04 UTC

Identified - Dear Valued Merchant,

We are currently experiencing a service disruption affecting JamboPay. As a result, some merchants may experience delays receiving KES payments.

The issue has been reported to JamboPay, and we are working closely with them to restore normal service as quickly as possible.

We will continue to share updates as more information becomes available.

We sincerely apologize for the disruption and appreciate your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jul 13, 09:08 UTC

[Kenya] Service Restored: Delays Receiving KES Payments via JamboPay

Resolved - We are pleased to inform you that the issue with JamboPay KES Payout has been successfully resolved. Thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jul 13, 10:04 UTC

Identified - Dear Valued Merchant,

We are currently experiencing a service disruption affecting JamboPay. As a result, some merchants may experience delays receiving KES payments.

The issue has been reported to JamboPay, and we are working closely with them to restore normal service as quickly as possible.

We will continue to share updates as more information becomes available.

We sincerely apologize for the disruption and appreciate your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jul 13, 09:08 UTC

[Kenya] Service Restored: Delays Receiving KES Payments via JamboPay

Resolved - We are pleased to inform you that the issue affecting JamboPay has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jul 13, 06:59 UTC

Identified - Dear Valued Merchant,

We are currently experiencing a service disruption affecting JamboPay. As a result, some merchants may experience delays receiving KES payments.

The issue has been reported to JamboPay, and we are working closely with them to restore normal service as quickly as possible.

We will continue to share updates as more information becomes available.

We sincerely apologize for the disruption and appreciate your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jul 12, 21:45 UTC

[Kenya] Service Restored: Delays Receiving KES Payments via JamboPay

Resolved - We are pleased to inform you that the issue affecting JamboPay has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jul 13, 06:59 UTC

Identified - Dear Valued Merchant,

We are currently experiencing a service disruption affecting JamboPay. As a result, some merchants may experience delays receiving KES payments.

The issue has been reported to JamboPay, and we are working closely with them to restore normal service as quickly as possible.

We will continue to share updates as more information becomes available.

We sincerely apologize for the disruption and appreciate your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jul 12, 21:45 UTC

Jul 12, 2026

[Rwanda] Service Restored: MTN Payment Disruption

Resolved - We are pleased to inform you that the issue affecting MTN has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Rwanda
Jul 12, 07:49 UTC

Identified - Dear Valued Merchant,

We are currently experiencing a service disruption affecting MTN Rwanda. As a result, some merchants may experience failed transactions.

We are actively working with them to restore normal service as quickly as possible and will provide further updates as more information becomes available.

We sincerely apologize for the disruption and appreciate your patience and understanding.

Affected Services:
Affected Markets: Rwanda
Jul 11, 07:24 UTC

[Côte d'Ivoire] Service Restored: WAVE Payment Disruption

Resolved - We are pleased to inform you that the issue affecting WAVE Côte d'Ivoire has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ivory Coast
Jul 12, 07:44 UTC

Identified - Dear Valued Merchant,

Due to an issue affecting WAVE Côte d'Ivoire, some merchants may be unable to receive funds or may experience delays with incoming payments.

Our team is working closely with then to resolve the issue and restore normal service. We will continue to keep you informed as more information becomes available.

We apologize for the inconvenience and thank you for your continued patience.

Affected Services:
Affected Markets: Ivory Coast
Jul 11, 07:28 UTC

Jul 11, 2026

[Nigeria] Service Restored: Intermittent Disruption Affecting Wema Bank Payments

Resolved - We are pleased to inform you that the disruption affecting Wema pay with Bank transfer has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jul 11, 22:33 UTC

Identified - Dear Valued Merchant,

We are currently experiencing a disruption affecting Wema pay with Bank transfer. As a result, some customers may be unable to confirm the recipient's name before making a payment, and transaction notifications may be delayed.

This issue is related to Wema Bank, and we are actively working with them to restore normal service as quickly as possible.

We apologize for the disruption and appreciate your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jul 11, 22:12 UTC

Jul 10, 2026

[Kenya] Service Restored: KES Payment Delays

Resolved - We are pleased to inform you that this has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jul 10, 07:33 UTC

Identified - Dear Cherished Merchant

We are currently experiencing a service disruption affecting an external service provider. As a result, some merchants may experience delays in receiving payments.

We are working closely with them to restore normal service as quickly as possible and will provide further updates as they become available.

We apologize for the disruption and appreciate your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jul 9, 12:13 UTC

[Kenya] Service Restored: KES Payment Delays

Resolved - We are pleased to inform you that this has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jul 10, 07:33 UTC

Identified - Dear Cherished Merchant

We are currently experiencing a service disruption affecting an external service provider. As a result, some merchants may experience delays in receiving payments.

We are working closely with them to restore normal service as quickly as possible and will provide further updates as they become available.

We apologize for the disruption and appreciate your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jul 9, 12:13 UTC

Jul 9, 2026

Jul 8, 2026

Scheduled Maintenance Notification on Flutterwave Services

Completed - The scheduled maintenance has been completed.
Jul 8, 23:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 22:00 UTC

Scheduled - Dear Cherished Merchant,

Please be informed of a scheduled maintenance activity taking place today Wednesday, July 8, 2026 (10:00 PM – 11:00 PM) UTC.

During this maintenance window, you may experience brief service interruptions, including temporary transaction failures, delays, or connection issues.

All services are expected to be fully restored within the scheduled maintenance window.

We appreciate your understanding and cooperation. Thank you for your continued partnership.
Jul 8, 14:31 UTC

[Cameroon] Service Restored: Mobile Money Transaction Delays

Resolved - We are pleased to inform you that the issue with Mobile Money Cameroon has been successfully resolved. We are monitoring closely to ensure continued stability. Thank you for your patience and understanding.

Affected Services:
Affected Markets: Cameroun
Jul 8, 17:43 UTC

Identified - Dear Cherished Merchant,

An issue affecting one an external partners is currently disrupting Mobile Money services in Cameroon.

Some merchants may notice that customer payments are taking longer than expected to complete, while funds being sent to customers may also be delayed. During this time, affected transactions may remain pending.

We are working with our partner to restore normal service and will share additional updates as they become available.

We apologize for the disruption and appreciate your understanding.

Affected Services:
Affected Markets: Cameroun
Jul 8, 17:26 UTC

Jul 7, 2026

[Nigeria] Service Restored: Name Enquiry Service Failure

Resolved - We are pleased to inform you that this issue has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jul 7, 15:06 UTC

Identified - Dear Valued Merchant,

We are currently experiencing a service disruption affecting Pay with Bank Transfer transactions through one of our partners. As a result, some customers may be unable to verify recipient details before completing their transactions.

Our team is working closely with the affected partner to resolve the issue and restore normal service as quickly as possible. We will continue to provide updates as more information becomes available.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding as we work to resolve the issue.

Affected Services:
Affected Markets: Nigeria
Jul 7, 14:40 UTC

Jul 6, 2026

[Nigeria] Service Restored: NGN Payment Disruption

Resolved - We are pleased to inform you that the issue has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jul 6, 18:23 UTC

Update - Please be informed that this has been resolved. Transactions are now processing fine. We are monitoring to confirm stability. Further update will be provided.

Affected Services:
Affected Markets: Nigeria
Jul 6, 17:38 UTC

Identified - Dear Cherished Merchant,

We are currently experiencing a disruption affecting NGN payments for some customers due to an issue with an external service provider.

Our team is actively investigating the issue and working with the provider to restore normal service as quickly as possible. We will share further updates as more information becomes available.

We sincerely apologize for the disruption and appreciate your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jul 6, 17:26 UTC

[Nigeria] Service Restored: Interruption to Card Payments

Resolved - We are pleased to inform you that the issue affecting card transactions has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jul 6, 16:45 UTC

Identified - Dear Cherished Merchant,

We are currently experiencing a service disruption affecting card transactions due to an issue with an external service provider.

As a result, some customers may experience failed or unsuccessful card payments. We are working closely with the provider to restore normal service as quickly as possible and will share further updates as they become available.

We sincerely apologize for the disruption and appreciate your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jul 6, 12:14 UTC

[Kenya] Service Restored: Payment Processing Delays

Resolved - We are pleased to inform you that this issue has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jul 6, 12:16 UTC

Update - KES credit payments have been restored and are processing successfully. Delays affecting customer debit payments are still ongoing as we continue working with our external service provider to resolve the issue.

We apologize for the inconvenience and appreciate your patience.

Affected Services:
Affected Markets: Kenya
Jul 6, 08:38 UTC

Identified - Dear Cherished Merchant,

We are currently experiencing a service disruption affecting some merchants in Kenya due to an issue with one of our external service providers. As a result, customers may experience delays when making debit payments or receiving credit payments.

Our team is working closely with the provider to restore normal service as quickly as possible. We will continue to share updates as more information becomes available.

We sincerely apologize for the disruption and appreciate your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jul 6, 07:49 UTC

[Kenya] Service Restored: Payment Processing Delays

Resolved - We are pleased to inform you that this issue has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jul 6, 12:16 UTC

Update - KES credit payments have been restored and are processing successfully. Delays affecting customer debit payments are still ongoing as we continue working with our external service provider to resolve the issue.

We apologize for the inconvenience and appreciate your patience.

Affected Services:
Affected Markets: Kenya
Jul 6, 08:38 UTC

Identified - Dear Cherished Merchant,

We are currently experiencing a service disruption affecting some merchants in Kenya due to an issue with one of our external service providers. As a result, customers may experience delays when making debit payments or receiving credit payments.

Our team is working closely with the provider to restore normal service as quickly as possible. We will continue to share updates as more information becomes available.

We sincerely apologize for the disruption and appreciate your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jul 6, 07:49 UTC

Jul 5, 2026

[Uganda] Service Restored: Mobile Money Cameroon Debit Payment Service

Resolved - We are pleased to inform you that this issue has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Uganda
Jul 5, 17:16 UTC

Identified - Dear Cherished Merchant,

An issue with an external service providers is affecting debit payment processing through Mobile Money Uganda. As a result, some customer debit transactions may fail or take longer than expected.

We are actively working with the provider to resolve the issue and restore normal service. We will keep you updated as soon as new information becomes available.

We sincerely apologize for any inconvenience this may cause and thank you for your patience.

Affected Services:
Affected Markets: Uganda
Jul 5, 12:13 UTC

[Cameroon] Service Restored: Mobile Money Cameroon Debit Payment Service

Resolved - We are pleased to inform you that this issue has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Cameroun
Jul 5, 12:17 UTC

Identified - Dear Cherished Merchant,

An issue with an external service providers is affecting debit payment processing through Mobile Money Cameroon. As a result, some customer debit transactions may fail or take longer than expected.

We are actively working with the provider to resolve the issue and restore normal service. We will keep you updated as soon as new information becomes available.

We sincerely apologize for any inconvenience this may cause and thank you for your patience.

Affected Services:
Affected Markets: Cameroun
Jul 5, 09:06 UTC

[Cameroon] Service Restored: Mobile Money Cameroon Debit Payment Service

Resolved - We are pleased to inform you that this issue has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Cameroun
Jul 5, 12:15 UTC

[Cameroon] Service Restored: Mobile Money Cameroon Debit Payment Service

Resolved - We are pleased to inform you that this issue has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Cameroun
Jul 5, 12:15 UTC

Jul 4, 2026

No incidents reported.

Jul 3, 2026

[EGYPT] Service Alert: Collection Issues

Resolved - Dear Valued Customer,

We are pleased to inform you that the issue with Collections has been successfully resolved.

Thank you for your patience and understanding.
Jul 3, 16:50 UTC

Investigating - Dear Valued Customer,

We are currently experiencing a temporary service disruption affecting collection transactions within the Egypt corridor.

We are actively working to resolve this issue. Further updates will be provided as soon as possible.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.
Jul 3, 15:44 UTC

[Nigeria] Service Restored: Intermittent bank transfer issues

Resolved - We are pleased to inform you that this issue has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jul 3, 05:48 UTC

Identified - Dear Cherished Partner,

Some customers may be unable to complete bank transfers due to an issue with one of our third-party providers. We have switched processing to an alternate provider while we investigate and work on a fix.
We apologize for the inconvenience and appreciate your patience.

Affected Services:
Affected Markets: Nigeria
Jul 2, 17:42 UTC

[Ghana] Service Restored: Delays affecting some MoMo transactions

Resolved - We are pleased to inform you that this has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ghana
Jul 3, 05:47 UTC

Identified - Dear Cherished Partner,

We are currently experiencing a service disruption that is preventing some customers from completing MoMo collections and payouts. Our team is working closely with the third-party provider to restore normal service.
We apologize for the inconvenience and thank you for bearing with us.

Affected Services:
Affected Markets: Ghana
Jul 2, 20:30 UTC

Jul 2, 2026

[Burkina Faso] Service Restored

Resolved - We are pleased to inform you that the issue affecting collections on our Burkina Faso corridor has been successfully resolved. Thank you for your patience and understanding.
Jul 2, 14:21 UTC

Investigating - Dear Valued Customer,

We are currently observing a service disruption affecting collections on our Burkina Faso corridor.

We are actively engaging the partner to resolve the issue as quickly as possible.

Further updates will be shared here as soon as they become available.

Thank you for your patience, and we apologize for the inconvenience.
Jun 29, 15:19 UTC

[Burkina Faso] Service Restored

Resolved - We are pleased to inform you that the issue affecting collections on our Burkina Faso corridor has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Global
Jul 2, 14:17 UTC

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