In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 2026 - 21:00 UTC
Oct 14, 2026 - 21:00 UTC
Scheduled - To ensure the ongoing security, reliability, and performance of our payment infrastructure, Flutterwave will conduct scheduled system maintenance during off-peak hours.
Maintenance Schedule:
** Start: Wednesday, October 14th, 2026 at 09:00 PM UTC
** End: Wednesday, October 14th, 2026 at 11:00 PM UTC
** Duration: Up to 2 hours
Impact on Your Operations:
** Transaction Processing: Payment acceptance across cards, mobile money, and POS remains operational. However, you may experience brief intermittent timeouts or slight latency when processing transactions or generating receipts during the window.
** Webhooks & Status Updates: Delivery of real-time transaction status notifications (webhooks) may face brief delays, but all events will be queued and delivered once the maintenance concludes.
** Action Required: No action required from you.
If you require any assistance during this period, our support team and dedicated account managers are available to assist you.
Oct 14, 2026 21:00-23:00 UTC
Maintenance Schedule:
** Start: Wednesday, October 14th, 2026 at 09:00 PM UTC
** End: Wednesday, October 14th, 2026 at 11:00 PM UTC
** Duration: Up to 2 hours
Impact on Your Operations:
** Transaction Processing: Payment acceptance across cards, mobile money, and POS remains operational. However, you may experience brief intermittent timeouts or slight latency when processing transactions or generating receipts during the window.
** Webhooks & Status Updates: Delivery of real-time transaction status notifications (webhooks) may face brief delays, but all events will be queued and delivered once the maintenance concludes.
** Action Required: No action required from you.
If you require any assistance during this period, our support team and dedicated account managers are available to assist you.
Oct 14, 2026 21:00-23:00 UTC
Update - We are aware of payout transactions from 13 October that are still showing as pending. The team is reconciling their statuses.
We’ll share updates as they become available. Thank you for your patience and understanding.
Oct 14, 2026 - 14:20 UTC
We’ll share updates as they become available. Thank you for your patience and understanding.
Oct 14, 2026 - 14:20 UTC
Update - Payouts in NGN, GHS, KES, UGX, ZMW, RWF, TZS, GBP, USD and EUR have been restored, alongside merchant settlements, mobile money payments and key account features. However, payouts in MWK, EGP, XOF, XAF and ZAR, stablecoin balance visibility, airtime and bill payments remain affected as recovery continues.
We apologize for the inconvenience and appreciate your patience and understanding.
Affected Services:
Affected Markets: Global
Oct 14, 2026 - 14:15 UTC
We apologize for the inconvenience and appreciate your patience and understanding.
Affected Services:
Affected Markets: Global
Oct 14, 2026 - 14:15 UTC
Update - Dear Valued Merchant,
KES payouts have been restored and are processing normally.
We apologize for the disruption and appreciate your patience and understanding.
Oct 14, 2026 - 10:47 UTC
KES payouts have been restored and are processing normally.
We apologize for the disruption and appreciate your patience and understanding.
Oct 14, 2026 - 10:47 UTC
Update - Dear Valued Merchant,
Here is our latest progress as services return. Payouts are confirmed working in NGN, GHS, UGX, ZMW, RWF, TZS, GBP and EUR, Mobile money payments, Account features: Balance visibility (excluding stablecoins), balance history, statement generation, transaction status checks, bank lists, low-balance notifications These services are not yet available: USD payouts, KES, MWK, EGP, XOF, XAF and ZAR payouts are still being restored and checked, Airtime and bill payments remain temporarily unavailable, Stablecoin balance visibility.
Under Review: FX rate visibility discrepancies between the dashboard and API We will keep you informed as further services are confirmed.
Please contact our support team if you see problems with any service listed as restored.
We apologize for the inconvenience and thank you for your understanding.
Oct 14, 2026 - 09:42 UTC
Here is our latest progress as services return. Payouts are confirmed working in NGN, GHS, UGX, ZMW, RWF, TZS, GBP and EUR, Mobile money payments, Account features: Balance visibility (excluding stablecoins), balance history, statement generation, transaction status checks, bank lists, low-balance notifications These services are not yet available: USD payouts, KES, MWK, EGP, XOF, XAF and ZAR payouts are still being restored and checked, Airtime and bill payments remain temporarily unavailable, Stablecoin balance visibility.
Under Review: FX rate visibility discrepancies between the dashboard and API We will keep you informed as further services are confirmed.
Please contact our support team if you see problems with any service listed as restored.
We apologize for the inconvenience and thank you for your understanding.
Oct 14, 2026 - 09:42 UTC
Identified - Dear Valued Merchant,
Outbound NGN payouts, including transfers from your dashboard, are back online and processing normally, so you can safely resume NGN transfers. Outbound payouts remain temporarily paused in GHS, KES, UGX, ZMW, RWF, TZS, MWK, EGP, XOF, XAF, USD, GBP and EUR while we complete scheduled updates, and we are restoring them one at a time. Please avoid repeatedly retrying failed transfers in these currencies, as this could create duplicate payout attempts once they reopen.
Payment acceptance is unaffected across all payment methods, and your account balances are secure.
You may notice a delay in seeing recent balance history while it updates. We will share another update as more currencies are restored.
We apologize for the inconvenience and thank you for your patience.
Affected Services:
Affected Markets: Global
Oct 13, 2026 - 23:07 UTC
Outbound NGN payouts, including transfers from your dashboard, are back online and processing normally, so you can safely resume NGN transfers. Outbound payouts remain temporarily paused in GHS, KES, UGX, ZMW, RWF, TZS, MWK, EGP, XOF, XAF, USD, GBP and EUR while we complete scheduled updates, and we are restoring them one at a time. Please avoid repeatedly retrying failed transfers in these currencies, as this could create duplicate payout attempts once they reopen.
Payment acceptance is unaffected across all payment methods, and your account balances are secure.
You may notice a delay in seeing recent balance history while it updates. We will share another update as more currencies are restored.
We apologize for the inconvenience and thank you for your patience.
Affected Services:
Affected Markets: Global
Oct 13, 2026 - 23:07 UTC
Update - Please note that transactions are currently being routed through alternative channels, and the impact has been mitigated.
Aug 20, 2026 - 13:51 UTC
Aug 20, 2026 - 13:51 UTC
Identified - Dear Valued Merchant,
Due to a disruption affecting our payment partner in Ghana, some payments sent to customers are taking longer than expected to be received.
Our team is working closely with them to resolve the issue and restore normal service. We will keep you informed as we receive further updates.
We're sorry for the inconvenience and thank you for your continued understanding.
Affected Services:
Affected Markets: Ghana
Jul 16, 2026 - 15:58 UTC
Due to a disruption affecting our payment partner in Ghana, some payments sent to customers are taking longer than expected to be received.
Our team is working closely with them to resolve the issue and restore normal service. We will keep you informed as we receive further updates.
We're sorry for the inconvenience and thank you for your continued understanding.
Affected Services:
Affected Markets: Ghana
Jul 16, 2026 - 15:58 UTC
Identified - Dear Valued Merchant,
We are currently experiencing a disruption affecting KES payment processing. As a result, some customers may be unable to receive KES payments at this time.
Please note that some transactions continue to process normally.
We are actively working with the affected service provider to restore normal service as quickly as possible and will share further updates as they become available.
We apologize for the disruption and appreciate your patience and understanding.
Affected Services:
Affected Markets: Kenya
Jul 15, 2026 - 12:11 UTC
We are currently experiencing a disruption affecting KES payment processing. As a result, some customers may be unable to receive KES payments at this time.
Please note that some transactions continue to process normally.
We are actively working with the affected service provider to restore normal service as quickly as possible and will share further updates as they become available.
We apologize for the disruption and appreciate your patience and understanding.
Affected Services:
Affected Markets: Kenya
Jul 15, 2026 - 12:11 UTC
Identified - Dear Valued Merchant,
We are aware of an issue impacting mobile money collection in Ivory Coast. This is due to a disruption with an external partner. We are investigating the matter and working with them on a quick solution. We apologize for any inconvenience.
Affected Services:
Affected Markets: Cote D'ivoire
May 14, 2026 - 06:20 UTC
We are aware of an issue impacting mobile money collection in Ivory Coast. This is due to a disruption with an external partner. We are investigating the matter and working with them on a quick solution. We apologize for any inconvenience.
Affected Services:
Affected Markets: Cote D'ivoire
May 14, 2026 - 06:20 UTC
About This Site
This is Flutterwave's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.
Flutterwave Website
Operational
Flutterwave for Business
Under Maintenance
Flutterwave Sign-up
Operational
Flutterwave API
Under Maintenance
Dashboard
Operational
Virtual Cards
Operational
Settlements
Operational
Chargebacks
Operational
Bill Payments (Airtime)
Operational
Bill Payments (Cable TV)
Operational
Flutterwave Collections
Operational
Checkout JS
Operational
Collections APIs
Operational
Virtual Account Numbers
Operational
USSD Collections
Operational
Flutterwave Payouts
Major Outage
Payouts APIs
Major Outage
Flutterwave Store
Operational
Merchant Stores
Operational
Flutterwave Offline
Operational
Point of Sale - POS
Operational
Agency App
Operational
Remittance Products
Operational
SendApp
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Swap
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Tuition
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Shared Services
Operational
Bank Verification Number (BVN)
Operational
OTP Services
Operational
SMS service
Operational
Servman
Operational
Integration Tester
Operational
Flutterwave Infrastructure
Operational
Windows Server Group
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
