We have identified an issue affecting OTP delivery via SMS for MoMo transactions in Ghana. Initial investigations point to our SMS provider as the source of the issue. We have escalated the matter and are currently awaiting further feedback and a resolution timeline from the provider.
We will continue to share updates as more information becomes available. Thank you for your patience.
Jun 24, 2026 - 14:45 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 24, 2026 - 14:44 UTC
We are aware of an issue impacting mobile money collection in Ivory Coast. This is due to a disruption with an external partner. We are investigating the matter and working with them on a quick solution. We apologize for any inconvenience.
Affected Services: Affected Markets: Cote D'ivoire
May 14, 2026 - 06:20 UTC
This is Flutterwave's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.
Resolved -
This incident has been resolved.
Jun 24, 14:42 UTC
Update -
Dear Valued Customer,
We are facing a temporary issue with an external EUR payment provider. Some customers may notice that their transfers are pending longer than usual. We are working on a fix to get everything back to normal. We apologize for the inconvenience and thank you for your patience.
Jun 23, 08:19 UTC
Update -
We are continuing to work on a fix for this issue.
Jun 23, 08:17 UTC
Identified -
The issue has been identified and a fix is being implemented.
Jun 23, 08:08 UTC
Resolved -
This incident has been resolved.
Jun 23, 16:43 UTC
Update -
Dear Valued Customer,
Some users may face difficulties completing card transactions due to an ongoing disruption with our external card processing partner. Our team is monitoring the issue closely to ensure a swift fix. We apologize for the inconvenience and thank you for your patience.
Jun 23, 08:26 UTC
Identified -
The issue has been identified and a fix is being implemented.
Jun 23, 08:26 UTC
Resolved -
This incident has been resolved.
Jun 23, 12:00 UTC
Identified -
Dear Valued Customer,
An outage with a third-party service provider is affecting payment collections. Some users in Egypt may face difficulties completing their transactions at this time. Our technical team is actively working on a fix with the provider. We apologize for the inconvenience and thank you for your patience.
Affected Services: Affected Markets:
Jun 16, 23:12 UTC
Resolved -
We are pleased to inform you that the issue with delayed KES payouts has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Kenya
Jun 22, 09:31 UTC
Identified -
Dear Valued Customer,
Some users may experience failed or delayed KES payouts due to a service disruption with our external payment partner. We are working closely with them to fix the issue and restore normal service. We apologize for the inconvenience and thank you for your patience.
Affected Services: Affected Markets: Kenya
Jun 20, 11:04 UTC
Resolved -
We are pleased to inform you that the issue with delayed KES payouts has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Kenya
Jun 22, 09:31 UTC
Identified -
Dear Valued Customer,
Some users may experience failed or delayed KES payouts due to a service disruption with our external payment partner. We are working closely with them to fix the issue and restore normal service. We apologize for the inconvenience and thank you for your patience.
Affected Services: Affected Markets: Kenya
Jun 20, 11:04 UTC
Resolved -
We are pleased to inform you that the issue with account name confirmation has been successfully resolved.
We thank you for your patience and understanding.
Affected Services: Affected Markets: Nigeria
Jun 20, 00:26 UTC
Identified -
Dear Valued Customer,
Some users may experience issues when trying to verify account names before making a transfer. This is due to a technical problem with an external service provider, and our team is working hard to resolve it. We apologize for the inconvenience and thank you for your p
Affected Services: Affected Markets: Nigeria
Jun 19, 14:31 UTC
Resolved -
We are pleased to inform you that the issue NGN payouts has been successfully resolved.
We thank you for your patience and understanding.
Affected Services: Affected Markets: Nigeria
Jun 19, 19:40 UTC
Identified -
Dear Valued Customer,
We are currently experiencing an issue with one of our banking partners, which is affecting some bank transfers. Our team is actively working with them to resolve this as quickly as possible. We apologize for the inconvenience and thank you for your patience.
Affected Services: Affected Markets: Nigeria
Jun 19, 16:37 UTC
We are pleased to inform you that the technical difficulties regarding account validation for payouts on our GHS corridor have been successfully resolved.
Our engineering team has implemented a fix, and normal payout processing has resumed. We are currently closely monitoring the system to ensure continued stability and performance.
Thank you again for your patience and understanding while we worked through this.
Affected Services: Affected Markets: Global
Jun 19, 18:31 UTC
Identified -
Dear Valued Customer,
We are currently experiencing technical difficulties with account validation for payouts on our GHS corridor on F4B.
We understand how critical seamless transactions are to your business, and we sincerely apologise for any inconvenience or disruption this may cause. Please be assured that our engineering team is actively working to resolve this issue and restore normal payout processing as quickly as possible.
We are closely monitoring the situation and will send you an update as soon as the issue is fully resolved
Thank you for your patience and understanding.
Affected Services: Affected Markets: Global
Jun 19, 16:09 UTC
Resolved -
We are pleased to inform you that the intermittent card transaction failures has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Nigeria
Jun 19, 09:04 UTC
Identified -
Dear Valued Customer,
We are experiencing a temporary issue with one of our external payment processors, which is causing intermittent card transaction failures for some users. Our team is actively working with them to get this fixed quickly. We apologize for the inconvenience and thank you for your patience.
Affected Services: Affected Markets: Nigeria
Jun 19, 07:52 UTC
Resolved -
We are pleased to inform you that the intermittent failures with card payments has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Nigeria
Jun 18, 14:01 UTC
Identified -
Dear Valued Customer,
We are seeing intermittent failures with card payments due to a technical glitch on our provider's end. Some users may have trouble completing transactions or receiving OTPs. We are investigating the issue and working closely with them on a quick fix. We apologize for the inconvenience and thank you for your patience.
Affected Services: Affected Markets: Nigeria
Jun 18, 08:54 UTC
Resolved -
We are pleased to inform you that the issue with KES payouts has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Kenya
Jun 17, 10:38 UTC
Identified -
Dear Valued Customer,
We are experiencing a temporary issue with our external payment partner, which is causing some KES payouts to fail. Our team is working closely with them to get this resolved quickly. We apologize for the inconvenience and thank you for your patience.
Affected Services: Affected Markets: Kenya
Jun 16, 13:08 UTC
Resolved -
We are pleased to inform you that the issue with KES payouts has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Kenya
Jun 17, 10:38 UTC
Identified -
Dear Valued Customer,
We are experiencing a temporary issue with our external payment partner, which is causing some KES payouts to fail. Our team is working closely with them to get this resolved quickly. We apologize for the inconvenience and thank you for your patience.
Affected Services: Affected Markets: Kenya
Jun 16, 13:08 UTC
We are pleased to inform you that the issue with NGN payouts has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Nigeria
Jun 16, 23:15 UTC
Identified -
Dear Valued Customer,
We are currently experiencing processing delays with our third-party payment partner. As a result, some of your NGN payouts may take longer than usual to complete. Our team is investigating the issue and working quickly on a fix. We apologize for the inconvenience and thank you for your patience.
Affected Services: Affected Markets: Nigeria
Jun 16, 13:13 UTC
Resolved -
We are pleased to inform you that the issue with timeouts has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Ghana
Jun 14, 06:53 UTC
Identified -
Dear Valued Customer,
Some users may experience temporary timeouts when making GHS payments or receiving payouts due to an issue with an external service provider. We are actively investigating the situation and pushing for a speedy fix. We apologize for the inconvenience and thank you for your patience.
Affected Services: Affected Markets: Ghana
Jun 13, 11:05 UTC
Resolved -
We are pleased to inform you that the disruptions with NGN payouts due to an issue from our partner network has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Nigeria
Jun 13, 12:57 UTC
Identified -
Dear Valued Customer,
Some users may experience temporary disruptions with NGN payouts due to an issue from our partner network. Our team is investigating the situation and working on a fast resolution. We apologize for the inconvenience and thank you for your patience.
Affected Services: Affected Markets: Nigeria
Jun 13, 11:07 UTC
Resolved -
We are pleased to inform you that the issue with one of our external payment providers, which caused delays with some collections has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Ghana
Jun 12, 17:27 UTC
Identified -
Dear Valued Customer,
We are currently experiencing an issue with one of our external payment providers, which is causing delays with some collections. Our team is actively working with them to resolve this as quickly as possible. We apologize for the inconvenience and thank you for your patience.
Affected Services: Affected Markets: Ghana
Jun 12, 14:51 UTC
Resolved -
We are pleased to inform you that the issue with payment collections due to a service disruption with our external vendor has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets:
Jun 11, 13:50 UTC
Identified -
Dear Valued Customer,
Some users may experience trouble with payment collections due to a service disruption with our external vendor. Our team is already looking into it and working on a resolution. We apologize for the inconvenience and thank you for your patience.
Affected Services: Affected Markets:
Jun 11, 09:14 UTC
We are pleased to inform you that the disruptions affecting some payment and transfer services in Kenya has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Kenya
Jun 10, 10:34 UTC
Identified -
Dear Valued Customer, We are currently experiencing disruptions affecting some of payment and transfer services due to an issue with one of our external partners in Kenya. Our team is actively working with them to fix this as quickly as possible. We apologize for the inconvenience and thank you for your patience.
Affected Services: Affected Markets: Kenya
Jun 10, 09:35 UTC
We are pleased to inform you that the disruptions affecting some payment and transfer services in Kenya has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Kenya
Jun 10, 10:34 UTC
Identified -
Dear Valued Customer, We are currently experiencing disruptions affecting some of payment and transfer services due to an issue with one of our external partners in Kenya. Our team is actively working with them to fix this as quickly as possible. We apologize for the inconvenience and thank you for your patience.
Affected Services: Affected Markets: Kenya
Jun 10, 09:35 UTC
Resolved -
We are pleased to inform you that the issue with one of our external payment partners, which is causing delays for some mobile money transfers in Ghana has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Ghana
Jun 10, 06:55 UTC
Identified -
Dear Valued Customer,
We are experiencing a temporary issue with one of our external payment partners, which is causing delays for some mobile money transfers in Ghana. Our team is actively working with them to resolve this as quickly as possible.
Affected Services: Affected Markets: Ghana
Jun 10, 06:22 UTC
Resolved -
We are pleased to inform you that the disruptions affecting some payment and transfer services in Kenya has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Kenya
Jun 10, 06:42 UTC
Identified -
Dear Valued Customer,
We are currently experiencing disruptions affecting some of payment and transfer services due to an issue with one of our external partners in Kenya. Our team is actively working with them to fix this as quickly as possible. We apologize for the inconvenience and thank you for your patience.
Affected Services: Affected Markets: Kenya
Jun 10, 06:18 UTC
Resolved -
We are pleased to inform you that the disruptions affecting some payment and transfer services in Kenya has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Kenya
Jun 10, 06:42 UTC
Identified -
Dear Valued Customer,
We are currently experiencing disruptions affecting some of payment and transfer services due to an issue with one of our external partners in Kenya. Our team is actively working with them to fix this as quickly as possible. We apologize for the inconvenience and thank you for your patience.
Affected Services: Affected Markets: Kenya
Jun 10, 06:18 UTC
Resolved -
We are pleased to inform you that the disruptions affecting some payment and transfer services in Kenya has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Uganda
Jun 10, 06:24 UTC
Identified -
Dear Valued Customer,
We are currently experiencing a payment processing issue with one of our network providers in Uganda. Because of this, some deposits may fail or take longer than usual to reflect. Our team is actively investigating the issue to get things back to normal. We apologize for the inconvenience and thank you for your patience.
Affected Services: Affected Markets: Uganda
Jun 9, 22:02 UTC