Investigating - Please be informed that we are currently experiencing downtime with our service provider that is causing failure on GHS Mobile Money Payouts. Our team is working with our provider to resolve and restore the service as soon as possible.
We apologise for the inconvenience this has caused you and will provide an update once the service is restored.
May 24, 01:00 UTC
Investigating - We are aware of an issue with PWBT at this time. Some generated account numbers are unable to receive payments due to failing account name resolution.
Sterling Bank Team has been notified and are working at resolving it.
We will be switching to our backup provider, WEMA Bank, for continued optimum use of this service.
Please note that WEMA Bank virtual account numbers will now be generated for PWBT payments.
May 17, 14:44 UTC
Update - Please be informed that this is still in progress.
We shall share more updates as soon as we learn.
Mar 2, 14:29 UTC
Investigating - We are aware of an intermittent issue affecting our provider MONO in authenticating logins via GTB mobile banking only.
Reason: GTbank recently made changes to their DNS, specifically for their Mobile app. Mono is effecting these changes hence service would be unavailable during this period.
IMPACT: All users attempting to pay via GTB using Mobile banking would be unable to log in. P.S: Logins via Internet banking are not affected!
This is Flutterwave's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.
Flutterwave API
?
Operational
Flutterwave Checkout
?
Operational
Virtual Cards
Operational
Dashboard
Operational
Collections
Operational
Payouts
Operational
Settlements
Operational
Point of Sale - POS
Operational
Virtual Account Numbers
Operational
Bill Payments (Cable TV)
Operational
Bill Payments (Airtime)
Operational
Flutterwave Sign-up
Operational
90 days ago
100.0
% uptime
Today
Bank Verification Number (BVN)
Operational
90 days ago
100.0
% uptime
Today
SMS service
Operational
90 days ago
100.0
% uptime
Today
Chargebacks
Operational
90 days ago
100.0
% uptime
Today
Flutterwave Website
Operational
90 days ago
100.0
% uptime
Today
USSD
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
May 23, 05:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 20:00 UTC
Scheduled -
Kindly be informed that Multichoice Nigeria would be running a system maintenance scheduled to take place on the above date.
During this period, the following services will be unavailable: Payment processing Reconnections Billing system Self service platform
Payment services will be impacted as follows:
All payments submitted during this period will be queued, therefore there might be delays in giving value for payments instantly. All queued payments will automatically be processed, and reconnection will take place once back online. Amount to pay and balance lookup will not be available (Get Due Amount and Date).
Impacted service will be DSTV and GOTV.
We shall update here as soon as the maintenance has been completed.
May 21, 05:38 UTC
Completed -
The scheduled maintenance has been completed.
May 22, 22:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 22:00 UTC
Scheduled -
Safaricom has notified us of maintenance activity on M-PESA services.
All M-PESA services will be unavailable during the maintenance period, including:
Application Programming Interface (API) services All Transfers/Payouts STK Push
Customers will receive the following response when they attempt to transact: "Dear Customer, M-PESA is currently undergoing planned maintenance and is unable to process your request. Please try again later.’’
Transactions via Airtel Kenya will be available during the maintenance period.
May 20, 18:07 UTC
Resolved -
This incident has been resolved.
May 18, 18:00 UTC
Investigating -
MTN Uganda MobileMoney payout requests are currently not returning final status; thus causing these transactions to remain in pending state.
Resolution is underway by the service provider.
We apologise for any inconvenience and will post another update as soon as we learn.
May 18, 10:52 UTC