[Egypt] Service Alert: Payment Collection Disruption
Identified - Dear Valued Customer,

An outage with a third-party service provider is affecting payment collections. Some users in Egypt may face difficulties completing their transactions at this time. Our technical team is actively working on a fix with the provider. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets:
Jun 16, 2026 - 23:12 UTC
[Ivory Coast] Service Alert: Mobile Money Collection Issues
Identified - Dear Valued Customer,

We are aware of an issue impacting mobile money collection in Ivory Coast. This is due to a disruption with an external partner. We are investigating the matter and working with them on a quick solution. We apologize for any inconvenience.

Affected Services:
Affected Markets: Cote D'ivoire
May 14, 2026 - 06:20 UTC

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This is Flutterwave's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

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Degraded Performance
Partial Outage
Major Outage
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Jun 18, 2026
[Nigeria] Service Restored: Issues with Card Transactions
Resolved - We are pleased to inform you that the intermittent failures with card payments has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jun 18, 14:01 UTC
Identified - Dear Valued Customer,

We are seeing intermittent failures with card payments due to a technical glitch on our provider's end. Some users may have trouble completing transactions or receiving OTPs. We are investigating the issue and working closely with them on a quick fix. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Nigeria
Jun 18, 08:54 UTC
Jun 17, 2026
[Kenya] Service Restored: KES Payout Disruptions
Resolved - We are pleased to inform you that the issue with KES payouts has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jun 17, 10:38 UTC
Identified - Dear Valued Customer,

We are experiencing a temporary issue with our external payment partner, which is causing some KES payouts to fail. Our team is working closely with them to get this resolved quickly. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Kenya
Jun 16, 13:08 UTC
[Kenya] Service Restored: KES Payout Disruptions
Resolved - We are pleased to inform you that the issue with KES payouts has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jun 17, 10:38 UTC
Identified - Dear Valued Customer,

We are experiencing a temporary issue with our external payment partner, which is causing some KES payouts to fail. Our team is working closely with them to get this resolved quickly. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Kenya
Jun 16, 13:08 UTC
Jun 16, 2026
[Nigeria] Service Restored: Intermittent delays with NGN payouts
Resolved - Dear esteemed customers/merchants,

We are pleased to inform you that the issue with NGN payouts has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jun 16, 23:15 UTC
Identified - Dear Valued Customer,

We are currently experiencing processing delays with our third-party payment partner. As a result, some of your NGN payouts may take longer than usual to complete. Our team is investigating the issue and working quickly on a fix. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Nigeria
Jun 16, 13:13 UTC
Jun 15, 2026

No incidents reported.

Jun 14, 2026
[Ghana] Service Restored: Intermittent Delays on GHS Deposits and Withdrawals
Resolved - We are pleased to inform you that the issue with timeouts has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ghana
Jun 14, 06:53 UTC
Identified - Dear Valued Customer,

Some users may experience temporary timeouts when making GHS payments or receiving payouts due to an issue with an external service provider. We are actively investigating the situation and pushing for a speedy fix. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Ghana
Jun 13, 11:05 UTC
Jun 13, 2026
[Nigeria] Service Restored: NGN Payout Issues
Resolved - We are pleased to inform you that the disruptions with NGN payouts due to an issue from our partner network has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jun 13, 12:57 UTC
Identified - Dear Valued Customer,

Some users may experience temporary disruptions with NGN payouts due to an issue from our partner network. Our team is investigating the situation and working on a fast resolution. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Nigeria
Jun 13, 11:07 UTC
Jun 12, 2026
[Ghana] Service Restored: Mobile Money Collection Delays
Resolved - We are pleased to inform you that the issue with one of our external payment providers, which caused delays with some collections has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ghana
Jun 12, 17:27 UTC
Identified - Dear Valued Customer,

We are currently experiencing an issue with one of our external payment providers, which is causing delays with some collections. Our team is actively working with them to resolve this as quickly as possible. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Ghana
Jun 12, 14:51 UTC
Jun 11, 2026
[Egypt] Service Restored: Payment Collection Disruption
Resolved - We are pleased to inform you that the issue with payment collections due to a service disruption with our external vendor has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets:
Jun 11, 13:50 UTC
Identified - Dear Valued Customer,

Some users may experience trouble with payment collections due to a service disruption with our external vendor. Our team is already looking into it and working on a resolution. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets:
Jun 11, 09:14 UTC
Jun 10, 2026
[Kenya] Service Restored: Temporary Payment and Transfer Delays
Resolved - Dear Valued Customer,

We are pleased to inform you that the disruptions affecting some payment and transfer services in Kenya has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jun 10, 10:34 UTC
Identified - Dear Valued Customer,
We are currently experiencing disruptions affecting some of payment and transfer services due to an issue with one of our external partners in Kenya.
Our team is actively working with them to fix this as quickly as possible. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Kenya
Jun 10, 09:35 UTC
[Kenya] Service Restored: Temporary Payment and Transfer Delays
Resolved - Dear Valued Customer,

We are pleased to inform you that the disruptions affecting some payment and transfer services in Kenya has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jun 10, 10:34 UTC
Identified - Dear Valued Customer,
We are currently experiencing disruptions affecting some of payment and transfer services due to an issue with one of our external partners in Kenya.
Our team is actively working with them to fix this as quickly as possible. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Kenya
Jun 10, 09:35 UTC
[Ghana] Service Restored: Delayed Payouts
Resolved - We are pleased to inform you that the issue with one of our external payment partners, which is causing delays for some mobile money transfers in Ghana has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ghana
Jun 10, 06:55 UTC
Identified - Dear Valued Customer,

We are experiencing a temporary issue with one of our external payment partners, which is causing delays for some mobile money transfers in Ghana. Our team is actively working with them to resolve this as quickly as possible.

Affected Services:
Affected Markets: Ghana
Jun 10, 06:22 UTC
[Kenya] Service Restored: Temporary Payment and Transfer Delays
Resolved - We are pleased to inform you that the disruptions affecting some payment and transfer services in Kenya has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jun 10, 06:42 UTC
Identified - Dear Valued Customer,

We are currently experiencing disruptions affecting some of payment and transfer services due to an issue with one of our external partners in Kenya. Our team is actively working with them to fix this as quickly as possible. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Kenya
Jun 10, 06:18 UTC
[Kenya] Service Restored: Temporary Payment and Transfer Delays
Resolved - We are pleased to inform you that the disruptions affecting some payment and transfer services in Kenya has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jun 10, 06:42 UTC
Identified - Dear Valued Customer,

We are currently experiencing disruptions affecting some of payment and transfer services due to an issue with one of our external partners in Kenya. Our team is actively working with them to fix this as quickly as possible. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Kenya
Jun 10, 06:18 UTC
[Kenya] Service Restored: Temporary Payment and Transfer Delays
Resolved - We are pleased to inform you that the disruptions affecting some payment and transfer services in Kenya has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Uganda
Jun 10, 06:24 UTC
Identified - Dear Valued Customer,

We are currently experiencing a payment processing issue with one of our network providers in Uganda. Because of this, some deposits may fail or take longer than usual to reflect. Our team is actively investigating the issue to get things back to normal.
We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Uganda
Jun 9, 22:02 UTC
Jun 9, 2026
Ghana: Service Restored: Account Generation Delays
Resolved - We are pleased to inform you that the issue with generating static or dynamic accounts has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ghana
Jun 9, 08:40 UTC
Identified - Dear Valued Customer,

We are currently experiencing technical issues with one of our partner banks. As a result, some users may have trouble generating static or dynamic bank accounts. Our team is actively investigating the issue to get things back to normal. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Ghana
Jun 9, 06:39 UTC
[Senegal] Service Restored: Mobile Money Processing Issues
Resolved - We are pleased to inform you that the delays experienced with some Senegal mobile money transactions has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Senegal
Jun 9, 06:13 UTC
Identified - Dear Valued Customer,

We are experiencing temporary delays with some Senegal mobile money transactions due to an issue with our local partner. Our team is actively working with them to fix this quickly. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Senegal
Jun 8, 19:03 UTC
[Senegal] Service Restored: Mobile Money Processing Issues
Resolved - We are pleased to inform you that the delays experienced with some Senegal mobile money transactions has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Senegal
Jun 9, 06:13 UTC
Identified - Dear Valued Customer,

We are experiencing temporary delays with some Senegal mobile money transactions due to an issue with our local partner. Our team is actively working with them to fix this quickly. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Senegal
Jun 8, 19:03 UTC
Jun 8, 2026
[Ghana] Service Restored: Mobile Money Delays
Resolved - We are pleased to inform you that the delays with collections and payouts has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ghana
Jun 8, 22:43 UTC
Identified - Dear Valued Customer,

We are currently experiencing a technical issue with one of our external partners in Ghana. Because of this, some users may notice delays with collections and payouts. Our team is actively working with the provider to fix this quickly. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Ghana
Jun 8, 16:54 UTC
Service Restored: Delayed Merchant Settlements
Resolved - We are pleased to inform you that the delays with merchant settlements due to a system issue has been successfully resolved.

We thank you for your patience and understanding.


Affected Services:
Affected Markets:
Jun 8, 22:42 UTC
Update - Dear Valued Customer,

Please be advised that we are still experiencing delays with merchant settlements. Our engineering team is actively working to resolve the issue and restore full services as quickly as possible.

We sincerely apologize for any inconvenience this may cause and will provide a further update as soon as more information becomes available. Thank you for your continued patience and understanding.

Affected Services:
Affected Markets:
Jun 3, 12:33 UTC
Identified - Dear Valued Customer,

We are currently experiencing delays with merchant settlements due to a brief system issue. Our team is already working hard to clear the backlog and process your funds as quickly as possible. We are very sorry for the delay and appreciate your patience.

Affected Services:
Affected Markets:
May 29, 07:52 UTC
[Zambia] Service Restored: Intermittent Failures on Payment Collections
Resolved - We are pleased to inform you that the issue with one of our external payment providers, which affected collections for some customers in Zambia has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Zambia
Jun 8, 00:37 UTC
Identified - Dear Valued Customer,

We are experiencing a temporary issue with one of our external payment providers, which may affect collections for some customers in Zambia. Our team is investigating the matter and working closely with the provider to fix it quickly. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Zambia
Jun 7, 06:07 UTC
[Nigeria] Service Restored: Intermittent Card Transaction Issues
Resolved - We are pleased to inform you that the intermittent issues with card transactions has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jun 8, 00:33 UTC
Identified - Dear Valued Customer,

We are currently experiencing intermittent issues with card transactions due to a disruption with one of our external payment partners. As a result, some users may encounter failed payments. Our team is actively investigating this with the provider to get everything working smoothly. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Nigeria
Jun 6, 14:13 UTC
Jun 7, 2026
Jun 6, 2026
Jun 5, 2026
[Nigeria] Service Restored: Intermittent Delays on NGN Bank Transfers
Resolved - We are pleased to inform you that the intermittent timeouts with NGN payouts due to a temporary issue with our external payment partner has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jun 5, 17:10 UTC
Identified - Dear Valued Customer,

We are currently experiencing intermittent timeouts with NGN payouts due to a temporary issue with our external payment partner. Some transactions may fail or take longer than usual, but our team is actively working with them to resolve this quickly. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Nigeria
Jun 5, 16:12 UTC
[Nigeria] Service Restored: Intermittent Card Transaction Issues
Resolved - We are pleased to inform you that the intermittent issues with card transactions due to a disruption with one of our external payment partners has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jun 5, 10:54 UTC
Identified - Dear Valued Customer,

We are currently experiencing intermittent issues with card transactions due to a disruption with one of our external payment partners. As a result, some users may encounter failed payments. Our team is actively investigating this with the provider to get everything working smoothly. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Nigeria
Jun 5, 08:07 UTC
Jun 4, 2026

No incidents reported.

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