[Côte d'Ivoire] Service Alert: WAVE Payment Disruption
Identified - Dear Valued Merchant,

Due to an issue affecting WAVE Côte d'Ivoire, some merchants may be unable to receive funds or may experience delays with incoming payments.

Our team is working closely with then to resolve the issue and restore normal service. We will continue to keep you informed as more information becomes available.

We apologize for the inconvenience and thank you for your continued patience.

Affected Services:
Affected Markets: Ivory Coast
Jul 11, 2026 - 07:28 UTC
[Rwanda] Service Alert: MTN Payment Disruption
Identified - Dear Valued Merchant,

We are currently experiencing a service disruption affecting MTN Rwanda. As a result, some merchants may experience failed transactions.

We are actively working with them to restore normal service as quickly as possible and will provide further updates as more information becomes available.

We sincerely apologize for the disruption and appreciate your patience and understanding.

Affected Services:
Affected Markets: Rwanda
Jul 11, 2026 - 07:24 UTC
[Ivory Coast] Service Alert: Mobile Money Collection Issues
Identified - Dear Valued Customer,

We are aware of an issue impacting mobile money collection in Ivory Coast. This is due to a disruption with an external partner. We are investigating the matter and working with them on a quick solution. We apologize for any inconvenience.

Affected Services:
Affected Markets: Cote D'ivoire
May 14, 2026 - 06:20 UTC

About This Site

This is Flutterwave's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

Flutterwave Website Operational
Flutterwave for Business Operational
Flutterwave Sign-up Operational
Flutterwave API Operational
Dashboard Operational
Virtual Cards Operational
Settlements Operational
Chargebacks Operational
Bill Payments (Airtime) Operational
Bill Payments (Cable TV) Operational
Flutterwave Collections Operational
Checkout JS Operational
Collections APIs Operational
Virtual Account Numbers Operational
USSD Collections Operational
Flutterwave Payouts Operational
Payouts APIs Operational
Flutterwave Store Operational
Merchant Stores Operational
Flutterwave Offline Operational
Point of Sale - POS Operational
Agency App Operational
Remittance Products Operational
SendApp Operational
Swap Operational
Tuition Operational
Shared Services Operational
Bank Verification Number (BVN) Operational
OTP Services Operational
SMS service Operational
Servman Operational
Integration Tester Operational
Flutterwave Infrastructure Operational
Windows Server Group Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance – Planned Service Interruption on Flutterwave for Business Jul 14, 2026 21:00-23:00 UTC

Dear Valued Merchant,

We will be performing scheduled platform maintenance during the below window to enhance the reliability, scalability, and security of our payment infrastructure.

Expected Impact
During the maintenance window, you may experience brief service interruptions or intermittent availability affecting payment collections and payouts. Any disruptions are expected to be temporary as traffic is transitioned to the upgraded platform. The following providers will be impacted:
Aza Finance, Ozow, Capitec, Onafriq, Flash / Flash v2, Orange Money (Ivory Coast, Cameroon), CallPay, CoralPay, Intouch, UBA, FirstBank, Airtel Rwanda, MTN (Rwanda, Cameroon, Ivory Coast,), MTN Remittance, NIBSS QR, GIMAC, Wave.

We recommend planning any time-sensitive payment activities outside the maintenance window where possible.

Our team will actively monitor the maintenance and provide updates throughout the activity.

Thank you for your patience and understanding as we continue to improve our platform.
Posted on Jul 10, 2026 - 17:35 UTC

Scheduled Maintenance: Temporary Impact to 9PSB Virtual Account Services Jul 15, 2026 20:00-23:00 UTC

Dear Valued Merchant,

We will be performing a scheduled maintenance on Wednesday, 15 July.

During this maintenance window, you may experience the following:

Delays or temporary interruptions when processing payments made via Virtual Accounts.
Temporary unavailability of new Virtual Account creation.
Intermittent disruptions to payments made into existing Virtual Accounts.

Our team will closely monitor the maintenance to minimize disruption and restore normal service as quickly as possible.

We appreciate your patience and understanding.

Updates will be provided throughout the maintenance window.
Posted on Jul 10, 2026 - 17:37 UTC
Jul 11, 2026

Unresolved incidents: [Côte d'Ivoire] Service Alert: WAVE Payment Disruption, [Rwanda] Service Alert: MTN Payment Disruption.

Jul 10, 2026
[Kenya] Service Restored: KES Payment Delays
Resolved - We are pleased to inform you that this has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jul 10, 07:33 UTC
Identified - Dear Cherished Merchant

We are currently experiencing a service disruption affecting an external service provider. As a result, some merchants may experience delays in receiving payments.

We are working closely with them to restore normal service as quickly as possible and will provide further updates as they become available.

We apologize for the disruption and appreciate your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jul 9, 12:13 UTC
[Kenya] Service Restored: KES Payment Delays
Resolved - We are pleased to inform you that this has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jul 10, 07:33 UTC
Identified - Dear Cherished Merchant

We are currently experiencing a service disruption affecting an external service provider. As a result, some merchants may experience delays in receiving payments.

We are working closely with them to restore normal service as quickly as possible and will provide further updates as they become available.

We apologize for the disruption and appreciate your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jul 9, 12:13 UTC
Jul 9, 2026
Jul 8, 2026
Scheduled Maintenance Notification on Flutterwave Services
Completed - The scheduled maintenance has been completed.
Jul 8, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 22:00 UTC
Scheduled - Dear Cherished Merchant,

Please be informed of a scheduled maintenance activity taking place today Wednesday, July 8, 2026 (10:00 PM – 11:00 PM) UTC.

During this maintenance window, you may experience brief service interruptions, including temporary transaction failures, delays, or connection issues.

All services are expected to be fully restored within the scheduled maintenance window.

We appreciate your understanding and cooperation. Thank you for your continued partnership.
Jul 8, 14:31 UTC
[Cameroon] Service Restored: Mobile Money Transaction Delays
Resolved - We are pleased to inform you that the issue with Mobile Money Cameroon has been successfully resolved. We are monitoring closely to ensure continued stability. Thank you for your patience and understanding.

Affected Services:
Affected Markets: Cameroun
Jul 8, 17:43 UTC
Identified - Dear Cherished Merchant,

An issue affecting one an external partners is currently disrupting Mobile Money services in Cameroon.

Some merchants may notice that customer payments are taking longer than expected to complete, while funds being sent to customers may also be delayed. During this time, affected transactions may remain pending.

We are working with our partner to restore normal service and will share additional updates as they become available.

We apologize for the disruption and appreciate your understanding.

Affected Services:
Affected Markets: Cameroun
Jul 8, 17:26 UTC
Jul 7, 2026
[Nigeria] Service Restored: Name Enquiry Service Failure
Resolved - We are pleased to inform you that this issue has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jul 7, 15:06 UTC
Identified - Dear Valued Merchant,

We are currently experiencing a service disruption affecting Pay with Bank Transfer transactions through one of our partners. As a result, some customers may be unable to verify recipient details before completing their transactions.

Our team is working closely with the affected partner to resolve the issue and restore normal service as quickly as possible. We will continue to provide updates as more information becomes available.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding as we work to resolve the issue.

Affected Services:
Affected Markets: Nigeria
Jul 7, 14:40 UTC
Jul 6, 2026
[Nigeria] Service Restored: NGN Payment Disruption
Resolved - We are pleased to inform you that the issue has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jul 6, 18:23 UTC
Update - Please be informed that this has been resolved. Transactions are now processing fine. We are monitoring to confirm stability. Further update will be provided.

Affected Services:
Affected Markets: Nigeria
Jul 6, 17:38 UTC
Identified - Dear Cherished Merchant,

We are currently experiencing a disruption affecting NGN payments for some customers due to an issue with an external service provider.

Our team is actively investigating the issue and working with the provider to restore normal service as quickly as possible. We will share further updates as more information becomes available.

We sincerely apologize for the disruption and appreciate your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jul 6, 17:26 UTC
[Nigeria] Service Restored: Interruption to Card Payments
Resolved - We are pleased to inform you that the issue affecting card transactions has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jul 6, 16:45 UTC
Identified - Dear Cherished Merchant,

We are currently experiencing a service disruption affecting card transactions due to an issue with an external service provider.

As a result, some customers may experience failed or unsuccessful card payments. We are working closely with the provider to restore normal service as quickly as possible and will share further updates as they become available.

We sincerely apologize for the disruption and appreciate your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jul 6, 12:14 UTC
[Kenya] Service Restored: Payment Processing Delays
Resolved - We are pleased to inform you that this issue has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jul 6, 12:16 UTC
Update - KES credit payments have been restored and are processing successfully. Delays affecting customer debit payments are still ongoing as we continue working with our external service provider to resolve the issue.

We apologize for the inconvenience and appreciate your patience.

Affected Services:
Affected Markets: Kenya
Jul 6, 08:38 UTC
Identified - Dear Cherished Merchant,

We are currently experiencing a service disruption affecting some merchants in Kenya due to an issue with one of our external service providers. As a result, customers may experience delays when making debit payments or receiving credit payments.

Our team is working closely with the provider to restore normal service as quickly as possible. We will continue to share updates as more information becomes available.

We sincerely apologize for the disruption and appreciate your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jul 6, 07:49 UTC
[Kenya] Service Restored: Payment Processing Delays
Resolved - We are pleased to inform you that this issue has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jul 6, 12:16 UTC
Update - KES credit payments have been restored and are processing successfully. Delays affecting customer debit payments are still ongoing as we continue working with our external service provider to resolve the issue.

We apologize for the inconvenience and appreciate your patience.

Affected Services:
Affected Markets: Kenya
Jul 6, 08:38 UTC
Identified - Dear Cherished Merchant,

We are currently experiencing a service disruption affecting some merchants in Kenya due to an issue with one of our external service providers. As a result, customers may experience delays when making debit payments or receiving credit payments.

Our team is working closely with the provider to restore normal service as quickly as possible. We will continue to share updates as more information becomes available.

We sincerely apologize for the disruption and appreciate your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jul 6, 07:49 UTC
Jul 5, 2026
[Uganda] Service Restored: Mobile Money Cameroon Debit Payment Service
Resolved - We are pleased to inform you that this issue has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Uganda
Jul 5, 17:16 UTC
Identified - Dear Cherished Merchant,

An issue with an external service providers is affecting debit payment processing through Mobile Money Uganda. As a result, some customer debit transactions may fail or take longer than expected.

We are actively working with the provider to resolve the issue and restore normal service. We will keep you updated as soon as new information becomes available.

We sincerely apologize for any inconvenience this may cause and thank you for your patience.

Affected Services:
Affected Markets: Uganda
Jul 5, 12:13 UTC
[Cameroon] Service Restored: Mobile Money Cameroon Debit Payment Service
Resolved - We are pleased to inform you that this issue has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Cameroun
Jul 5, 12:17 UTC
Identified - Dear Cherished Merchant,

An issue with an external service providers is affecting debit payment processing through Mobile Money Cameroon. As a result, some customer debit transactions may fail or take longer than expected.

We are actively working with the provider to resolve the issue and restore normal service. We will keep you updated as soon as new information becomes available.

We sincerely apologize for any inconvenience this may cause and thank you for your patience.

Affected Services:
Affected Markets: Cameroun
Jul 5, 09:06 UTC
[Cameroon] Service Restored: Mobile Money Cameroon Debit Payment Service
Resolved - We are pleased to inform you that this issue has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Cameroun
Jul 5, 12:15 UTC
[Cameroon] Service Restored: Mobile Money Cameroon Debit Payment Service
Resolved - We are pleased to inform you that this issue has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Cameroun
Jul 5, 12:15 UTC
Jul 4, 2026

No incidents reported.

Jul 3, 2026
[EGYPT] Service Alert: Collection Issues
Resolved - Dear Valued Customer,

We are pleased to inform you that the issue with Collections has been successfully resolved.

Thank you for your patience and understanding.
Jul 3, 16:50 UTC
Investigating - Dear Valued Customer,

We are currently experiencing a temporary service disruption affecting collection transactions within the Egypt corridor.

We are actively working to resolve this issue. Further updates will be provided as soon as possible.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.
Jul 3, 15:44 UTC
[Nigeria] Service Restored: Intermittent bank transfer issues
Resolved - We are pleased to inform you that this issue has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jul 3, 05:48 UTC
Identified - Dear Cherished Partner,

Some customers may be unable to complete bank transfers due to an issue with one of our third-party providers. We have switched processing to an alternate provider while we investigate and work on a fix.
We apologize for the inconvenience and appreciate your patience.

Affected Services:
Affected Markets: Nigeria
Jul 2, 17:42 UTC
[Ghana] Service Restored: Delays affecting some MoMo transactions
Resolved - We are pleased to inform you that this has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ghana
Jul 3, 05:47 UTC
Identified - Dear Cherished Partner,

We are currently experiencing a service disruption that is preventing some customers from completing MoMo collections and payouts. Our team is working closely with the third-party provider to restore normal service.
We apologize for the inconvenience and thank you for bearing with us.

Affected Services:
Affected Markets: Ghana
Jul 2, 20:30 UTC
Jul 2, 2026
[Burkina Faso] Service Restored
Resolved - We are pleased to inform you that the issue affecting collections on our Burkina Faso corridor has been successfully resolved. Thank you for your patience and understanding.
Jul 2, 14:21 UTC
Investigating - Dear Valued Customer,

We are currently observing a service disruption affecting collections on our Burkina Faso corridor.

We are actively engaging the partner to resolve the issue as quickly as possible.

Further updates will be shared here as soon as they become available.

Thank you for your patience, and we apologize for the inconvenience.
Jun 29, 15:19 UTC
[Burkina Faso] Service Restored
Resolved - We are pleased to inform you that the issue affecting collections on our Burkina Faso corridor has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Global
Jul 2, 14:17 UTC
Jul 1, 2026
[Nigeria] Service Restored: Delays with NGN payouts
Resolved - Dear Valued Customer,

We are pleased to inform you that the issue affecting NGN payouts has been successfully resolved.
We thank you for your patience and understanding.



Affected Services:
Affected Markets: Nigeria
Jul 1, 19:47 UTC
Identified - Dear Valued Customer,

We are currently experiencing a third-party issue affecting NGN payouts for some customers. Our team is investigating and working to resolve the issue as quickly as possible.

We apologize for the inconvenience and appreciate your understanding as we restore normal service.

Affected Services:
Affected Markets: Nigeria
Jul 1, 15:24 UTC
[Nigeria] Service Restored: Name Enquiry Issue Affecting Some Customers
Resolved - We are pleased to inform you that this has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jul 1, 11:36 UTC
Update - Affected Services:
Affected Markets: Nigeria
Jul 1, 09:54 UTC
Identified - Dear Valued Customer,

We are currently experiencing an issue with a third-party provider that is preventing some customers from completing Name Enquiries. Our team is investigating and working to restore the service as quickly as possible.
We apologize for the disruption and appreciate your patience while we resolve this.

Affected Services:
Affected Markets: Nigeria
Jul 1, 09:53 UTC
[Nigeria] Service Restored: Card transaction issues
Resolved - We are pleased to inform you that this issue has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jul 1, 07:38 UTC
Identified - Dear Valued Customer,

A third-party provider is experiencing an issue that may prevent some customers from completing card payments. We are investigating and doing everything we can to restore normal service soon.
We apologize for the inconvenience and appreciate your support while we work on a fix.

Affected Services:
Affected Markets: Nigeria
Jun 30, 18:05 UTC
Jun 30, 2026
[Ghana] Service Restored: Intermittent mobile money transaction issues
Resolved - We are pleased to inform you that this has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ghana
Jun 30, 21:58 UTC
Identified - Dear Valued Customer,

Due to an issue affecting our third-party provider, some customers may experience failed or delayed mobile money transactions. We are working closely with the provider to restore normal service as soon as possible.
We apologize for any inconvenience caused and thank you for bearing with us.

Affected Services:
Affected Markets: Ghana
Jun 30, 17:33 UTC
[Nigeria] Service Restored: Intermittent Card Transaction Failures
Resolved - We are pleased to inform you that the issue with card transactions has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jun 30, 09:53 UTC
Identified - Dear Valued Customer,

We are experiencing a temporary issue with our external payment processors, which is causing intermittent card transaction failures for some customers. Our team is actively working with them to get this fixed quickly. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Nigeria
Jun 30, 07:02 UTC
[Nigeria] Service Restored: Intermittent issues with recipient name verification
Resolved - We are pleased to inform you that the issue with name verification has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jun 30, 07:04 UTC
Identified - Dear Valued Customer,

An external banking partners is currently experiencing a technical issue. As a result, some customers may find that recipient names are not loading when trying to make transfers. Our team is actively working with the provider to get this resolved quickly. We apologize for the disruption and appreciate your understanding.

Affected Services:
Affected Markets: Nigeria
Jun 29, 18:10 UTC
Jun 29, 2026
Login issues on the Flutterwave for Business (F4B) platform
Resolved - Dear Valued Customer,

This incident has been fully resolved. All services are back online and operating as expected.

We appreciate your patience and understanding.
Jun 29, 15:07 UTC
Update - Dear Valued Customer,

We are observing recovery of the affected services. Our engineering team continues to closely monitor the environment to ensure service stability.

We apologize for the inconvenience caused and appreciate your patience.

Affected Services:
Affected Markets: Global
Jun 29, 13:55 UTC
Identified - Dear Valued Customer,

We are currently investigating a technical issue that is preventing customers from logging into their Flutterwave for Business (F4B) accounts. Our team is actively working to restore full access as quickly as possible. We apologize for this disruption and appreciate your patience while we get this fixed.

Affected Services:
Affected Markets: Global
Jun 29, 13:30 UTC
Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

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