[Ghana] Service Alert: Delays with GHS SMS OTPs
Investigating - Dear Valued Merchant,

We are currently experiencing a temporary service degradation affecting SMS OTP delivery for Ghanaian Cedi (GHS) transactions.

As a result, some of your customers may experience delays or failures when attempting to complete transactions requiring SMS verification.

Our technical team is actively working with our SMS service provider to resolve the issue as quickly as possible and restore normal operations.

We sincerely apologize for any inconvenience this may cause to your operations. We will provide another update as soon as the issue is resolved.
Aug 24, 2026 - 13:50 UTC
[Ghana] Service Alert: Incoming Payments Delays
Update - Please note that transactions are currently being routed through alternative channels, and the impact has been mitigated.
Aug 20, 2026 - 13:51 UTC
Identified - Dear Valued Merchant,

Due to a disruption affecting our payment partner in Ghana, some payments sent to customers are taking longer than expected to be received.

Our team is working closely with them to resolve the issue and restore normal service. We will keep you informed as we receive further updates.

We're sorry for the inconvenience and thank you for your continued understanding.

Affected Services:
Affected Markets: Ghana
Jul 16, 2026 - 15:58 UTC
[Kenya] Service Alert: KES Payment Disruption
Identified - Dear Valued Merchant,

We are currently experiencing a disruption affecting KES payment processing. As a result, some customers may be unable to receive KES payments at this time.

Please note that some transactions continue to process normally.

We are actively working with the affected service provider to restore normal service as quickly as possible and will share further updates as they become available.

We apologize for the disruption and appreciate your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jul 15, 2026 - 12:11 UTC
[Ivory Coast] Service Alert: Mobile Money Collection Issues
Identified - Dear Valued Merchant,

We are aware of an issue impacting mobile money collection in Ivory Coast. This is due to a disruption with an external partner. We are investigating the matter and working with them on a quick solution. We apologize for any inconvenience.

Affected Services:
Affected Markets: Cote D'ivoire
May 14, 2026 - 06:20 UTC

About This Site

This is Flutterwave's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

Flutterwave Website Operational
Flutterwave for Business Operational
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Flutterwave API Operational
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Settlements Operational
Chargebacks Operational
Bill Payments (Airtime) Operational
Bill Payments (Cable TV) Operational
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Payouts APIs Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 27, 2026

No incidents reported today.

Aug 26, 2026

StatusPage Test
Resolved - Test complete

Affected Services:
Affected Markets: Global
Aug 26, 12:08 UTC
Identified - StatusPage Test

Affected Services:
Affected Markets: Global
Aug 26, 12:04 UTC

Aug 25, 2026

No incidents reported.

Aug 24, 2026

Scheduled Maintenance – Mobile Money (MoMo) Ghana
Completed - The scheduled maintenance has been completed.
Aug 24, 19:30 UTC
Update - Please be advised that the scheduled maintenance is taking longer than expected. Our technical team is actively working to complete the activity. We apologize for any inconvenience caused and will share an update once this is completed.
Aug 24, 19:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 18:00 UTC
Scheduled - Dear Valued Merchant,

Please be informed of a scheduled maintenance activity on our Mobile Money service in Ghana on 24 August 2026, from 6:00 PM to 7:00 PM UTC. The maintenance is expected to last approximately one hour.

During this maintenance window, no downtime is expected, and payment processing should continue normally.

You may, however, experience brief delays in receiving transaction notifications during the maintenance period.

Our technical team will closely monitor the service throughout the maintenance window to ensure a smooth and seamless experience.

We apologize for any inconvenience this may cause and appreciate your patience and understanding.
Aug 21, 10:58 UTC

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

[Nigeria] Service Alert: Name Verification and Notifications
Resolved - We are pleased to inform you that the disruption affecting 9PSB name verification service has been successfully resolved.

Thank you for your patience and understanding
Aug 21, 11:00 UTC
Investigating - Dear Valued Merchant,

We are experiencing a service disruption affecting 9PSB services. As a result, some customers may be unable to verify a recipient's name before completing a payment, and transaction notifications may be delayed or unavailable.

We are actively working to resolve the disruption and restore normal service. We will provide further updates as more information becomes available.

We apologize for the inconvenience and appreciate your patience and understanding.
Aug 20, 12:48 UTC

Aug 20, 2026

[Nigeria] Service Alert: Issue with Name Verification
Resolved - The issue impacting recipient name verification has been successfully resolved.

Thank you for your patience and understanding
Aug 20, 11:58 UTC
Investigating - Dear Valued Merchant,

A disruption affecting a partner is currently impacting recipient name verification. This means some merchants may be unable to confirm the intended recipient before completing a payment.

We are engaging the partner to address the issue and restore the service as soon as possible. Further updates will be shared when available.

We apologize for the inconvenience and appreciate your continued patience.
Aug 20, 08:59 UTC
Service Alert: Payment Link Generation
Resolved - The issue affecting Payment Link processing has been resolved. Merchants can now complete payments through Payment Links as expected.

We apologize for the disruption and appreciate your patience.
Aug 20, 10:50 UTC
Update - Payment Links remain available for creation through the dashboard. However, you may experience difficulties when attempting to complete transactions through these links.
Aug 20, 10:05 UTC
Investigating - Dear Valued Merchant,

We are currently experiencing a technical issue affecting the creation and processing of Payment Links through the Flutterwave for Business (F4B) dashboard. As a result, you may be unable to create or process Payment Link transactions as expected.

Our team is actively working to restore normal service and resolve the disruption as quickly as possible.

We apologize for the inconvenience and appreciate your patience and understanding.
Aug 20, 09:54 UTC

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

[Ghana] Service Alert: Intermittent Mobile Money Transaction Delays
Resolved - We are pleased to inform you that the intermittent disruption affecting Mobile Money transactions in Ghana has been successfully resolved.

Thank you for your patience and understanding.
Aug 17, 15:06 UTC
Identified - Dear Valued Merchant,

We are experiencing intermittent disruption affecting Mobile Money transactions in Ghana. This may result in some payments failing or delays in receiving payments.

We are working closely with our partner to resolve the issue

We sincerely apologize for all inconveniences this may cause.
Aug 17, 12:07 UTC

Aug 16, 2026

No incidents reported.

Aug 15, 2026

[Nigeria] Service Alert: Worldpay Transaction Disruption
Resolved - We are pleased to inform you that the disruption affecting transactions processed through Worldpay has been successfully resolved.

Thank you for your patience and understanding.
Aug 15, 07:06 UTC
Investigating - Dear Valued Merchant,

Transactions processed through Worldpay are currently experiencing a service disruption. As a result, some transactions may not be completed successfully.

We are actively engaging with Worldpay to address the disruption and restore normal service. Additional updates will be provided as they become available.

We apologize for the inconvenience caused and appreciate your understanding.
Aug 11, 15:13 UTC

Aug 14, 2026

No incidents reported.

Aug 13, 2026

Service Alert: Flutterwave for Business (F4B) - Issue with Login
Resolved - We are pleased to inform you that the disruption affecting F4B login has been successfully resolved.

Thank you for your patience and understanding.
Aug 13, 22:54 UTC
Investigating - Dear Valued Merchant,

We are currently experiencing a service disruption affecting access to F4B. As a result, some merchants are unable to log in to the platform.

Our team is actively working to restore normal access. We are monitoring the situation closely and will provide further updates as soon as more information becomes available.

We apologize for the inconvenience and appreciate your patience and understanding.
Aug 13, 21:15 UTC
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