GBP Card transactions are currently experiencing intermittent disruption, with some transactions failing due to an issue affecting the service provider.
The provider has been notified and is working to resolve the disruption. We are closely following the situation and will provide further updates as we receive them.
We sincerely apologize for the disruption and thank you for your continued understanding.
Affected Services: Affected Markets: Europe
Aug 27, 2026 - 17:44 UTC
We are currently experiencing a temporary service degradation affecting SMS OTP delivery for Ghanaian Cedi (GHS) transactions.
As a result, some of your customers may experience delays or failures when attempting to complete transactions requiring SMS verification.
Our technical team is actively working with our SMS service provider to resolve the issue as quickly as possible and restore normal operations.
We sincerely apologize for any inconvenience this may cause to your operations. We will provide another update as soon as the issue is resolved.
Aug 24, 2026 - 13:50 UTC
Update - Please note that transactions are currently being routed through alternative channels, and the impact has been mitigated.
Aug 20, 2026 - 13:51 UTC
Identified - Dear Valued Merchant,
Due to a disruption affecting our payment partner in Ghana, some payments sent to customers are taking longer than expected to be received.
Our team is working closely with them to resolve the issue and restore normal service. We will keep you informed as we receive further updates.
We're sorry for the inconvenience and thank you for your continued understanding.
We are currently experiencing a disruption affecting KES payment processing. As a result, some customers may be unable to receive KES payments at this time.
Please note that some transactions continue to process normally.
We are actively working with the affected service provider to restore normal service as quickly as possible and will share further updates as they become available.
We apologize for the disruption and appreciate your patience and understanding.
Affected Services: Affected Markets: Kenya
Jul 15, 2026 - 12:11 UTC
We are aware of an issue impacting mobile money collection in Ivory Coast. This is due to a disruption with an external partner. We are investigating the matter and working with them on a quick solution. We apologize for any inconvenience.
Affected Services: Affected Markets: Cote D'ivoire
May 14, 2026 - 06:20 UTC
This is Flutterwave's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.
Resolved -
We are pleased to inform you that the issue with Fidelity account generation has been successfully resolved. Thank you for your patience and understanding.
Affected Services: Affected Markets: Nigeria
Aug 27, 17:45 UTC
Identified -
Dear Valued Merchant,
We are currently experiencing intermittent disruptions with Fidelity account generation, which may prevent some customers from generating accounts at certain times.
We are working closely with Fidelity to resolve the issue and restore normal service. Further updates will be shared as more information becomes available.
We sincerely apologize for the inconvenience and appreciate your patience and understanding.
Affected Services: Affected Markets: Nigeria
Aug 27, 16:52 UTC
Completed -
The scheduled maintenance has been completed.
Aug 24, 19:30 UTC
Update -
Please be advised that the scheduled maintenance is taking longer than expected. Our technical team is actively working to complete the activity. We apologize for any inconvenience caused and will share an update once this is completed.
Aug 24, 19:07 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 18:00 UTC
Scheduled -
Dear Valued Merchant,
Please be informed of a scheduled maintenance activity on our Mobile Money service in Ghana on 24 August 2026, from 6:00 PM to 7:00 PM UTC. The maintenance is expected to last approximately one hour.
During this maintenance window, no downtime is expected, and payment processing should continue normally.
You may, however, experience brief delays in receiving transaction notifications during the maintenance period.
Our technical team will closely monitor the service throughout the maintenance window to ensure a smooth and seamless experience.
We apologize for any inconvenience this may cause and appreciate your patience and understanding.
Aug 21, 10:58 UTC
Resolved -
We are pleased to inform you that the disruption affecting 9PSB name verification service has been successfully resolved.
Thank you for your patience and understanding
Aug 21, 11:00 UTC
Investigating -
Dear Valued Merchant,
We are experiencing a service disruption affecting 9PSB services. As a result, some customers may be unable to verify a recipient's name before completing a payment, and transaction notifications may be delayed or unavailable.
We are actively working to resolve the disruption and restore normal service. We will provide further updates as more information becomes available.
We apologize for the inconvenience and appreciate your patience and understanding.
Aug 20, 12:48 UTC
Resolved -
The issue impacting recipient name verification has been successfully resolved.
Thank you for your patience and understanding
Aug 20, 11:58 UTC
Investigating -
Dear Valued Merchant,
A disruption affecting a partner is currently impacting recipient name verification. This means some merchants may be unable to confirm the intended recipient before completing a payment.
We are engaging the partner to address the issue and restore the service as soon as possible. Further updates will be shared when available.
We apologize for the inconvenience and appreciate your continued patience.
Aug 20, 08:59 UTC
Resolved -
The issue affecting Payment Link processing has been resolved. Merchants can now complete payments through Payment Links as expected.
We apologize for the disruption and appreciate your patience.
Aug 20, 10:50 UTC
Update -
Payment Links remain available for creation through the dashboard. However, you may experience difficulties when attempting to complete transactions through these links.
Aug 20, 10:05 UTC
Investigating -
Dear Valued Merchant,
We are currently experiencing a technical issue affecting the creation and processing of Payment Links through the Flutterwave for Business (F4B) dashboard. As a result, you may be unable to create or process Payment Link transactions as expected.
Our team is actively working to restore normal service and resolve the disruption as quickly as possible.
We apologize for the inconvenience and appreciate your patience and understanding.
Aug 20, 09:54 UTC
Resolved -
We are pleased to inform you that the intermittent disruption affecting Mobile Money transactions in Ghana has been successfully resolved.
Thank you for your patience and understanding.
Aug 17, 15:06 UTC
Identified -
Dear Valued Merchant,
We are experiencing intermittent disruption affecting Mobile Money transactions in Ghana. This may result in some payments failing or delays in receiving payments.
We are working closely with our partner to resolve the issue
We sincerely apologize for all inconveniences this may cause.
Aug 17, 12:07 UTC
Resolved -
We are pleased to inform you that the disruption affecting transactions processed through Worldpay has been successfully resolved.
Thank you for your patience and understanding.
Aug 15, 07:06 UTC
Investigating -
Dear Valued Merchant,
Transactions processed through Worldpay are currently experiencing a service disruption. As a result, some transactions may not be completed successfully.
We are actively engaging with Worldpay to address the disruption and restore normal service. Additional updates will be provided as they become available.
We apologize for the inconvenience caused and appreciate your understanding.
Aug 11, 15:13 UTC