Flutterwave Status

Service Disruption: Account Number Generation

Update - Dear Valued Customer

We are pleased to inform you that the issue affecting dynamic account generation has been resolved and this functionality is now fully operational.

Our team is continuing to work diligently with the service provider to resolve the issue with static account generation and we will provide an update as soon as we have more information.

Thank you for your continued patience and understanding.

Affected Services:
Affected Markets: Ghana
Nov 13, 2025 - 07:02 UTC

Update - Dear Valued Customer,

Please note that the service disruption also affects our ability to generate dynamic account numbers for some customers in Ghana. Our team is working closely with the provider to implement a resolution as quickly as possible.

We apologize for the inconvenience this causes and appreciate your patience. We will provide an update as soon as we have more information.

Affected Services:
Affected Markets: Ghana
Nov 12, 2025 - 22:32 UTC

Identified - Dear Valued Customer,

We are experiencing a service disruption affecting our ability to generate static account numbers for some customers in Ghana.

This issue originates with a third-party provider, and our team is working closely with their engineers to implement a resolution as quickly as possible.

We apologize for the inconvenience this causes and appreciate your patience. We will provide an update as soon as we have more information.

Affected Services:
Affected Markets: Ghana
Nov 07, 2025 - 06:23 UTC

Service Disruption: Account Number Generation

Identified - Dear Valued Customer,

We are experiencing a service disruption affecting our ability to generate dynamic and static account numbers for some customers in Ghana.

This issue originates with a third-party provider. Our team is working closely with their engineers to implement a resolution as quickly as possible.

We apologize for the inconvenience this causes and appreciate your patience. We will provide an update as soon as we have more information.

Affected Services:
Affected Markets: Ghana
Nov 12, 2025 - 22:04 UTC

Service Update: Card Collections in Ghana

Identified - Dear Valued Customer,

We are currently experiencing a service disruption affecting card collections through one of our partner bank in Ghana.
As an interim measure, transactions are now being processed through an alternative channel to ensure continuity.

Our team is actively working with the partner on a resolution and will keep you informed on the progress.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.

Affected Services:
Affected Markets: Ghana
Oct 16, 2025 - 08:04 UTC

Issue with InTouch (Moov), 11th September 2025

Update - Dear Valued Customer,

We are still experiencing a service disruption affecting payout transactions.

Our team is continuing to work closely with our provider to resolve the technical issue as quickly as possible.

We apologize for the ongoing inconvenience and will provide another update as soon as we have new information. Thank you for your continued patience.

Affected Services:
Affected Markets: Ivory Coast
Sep 14, 2025 - 23:10 UTC

Investigating - We are still experiencing a service disruption affecting payout transactions. Our team is continuing to work closely with our provider to resolve the technical issue as quickly as possible.

We apologize for the ongoing inconvenience and will provide another update as soon as we have new information. Thank you for your continued patience.

Affected Services:
Affected Markets: Ivory Coast
Sep 12, 2025 - 18:49 UTC

Identified - Dear Valued Customer,

We are currently experiencing a service disruption affecting payout transactions. This is due to a technical issue with our provider.

Our team is in direct contact with them and working urgently to resolve this. We apologize for the inconvenience and appreciate your patience as we work to restore full service.

Affected Services:
Affected Markets: Ivory Coast
Sep 11, 2025 - 19:41 UTC

About This Site

This is Flutterwave's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

Flutterwave Website Operational

Flutterwave for Business Operational

Flutterwave Sign-up Operational

Flutterwave API Operational

Dashboard Operational

Virtual Cards Operational

Settlements Operational

Chargebacks Operational

Bill Payments (Airtime) Operational

Bill Payments (Cable TV) Operational

Flutterwave Collections Operational

Checkout JS Operational

Collections APIs Operational

Virtual Account Numbers Operational

USSD Collections Operational

Flutterwave Payouts Operational

Payouts APIs Operational

Flutterwave Store Operational

Merchant Stores Operational

Flutterwave Offline Operational

Point of Sale - POS Operational

Agency App Operational

Remittance Products Operational

SendApp Operational

Swap Operational

Tuition Operational

Shared Services Operational

Bank Verification Number (BVN) Operational

OTP Services Operational

SMS service Operational

Servman Operational

Integration Tester Operational

Flutterwave Infrastructure Operational

Windows Server Group Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 5, 2026

Service Restored: Intermittent Transaction Delays (Nigeria)

Resolved - We are pleased to inform you that the service disruption impacting transaction completion and delivery of notifications has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Feb 5, 18:42 UTC

Identified - Dear Valued Customer,

We are aware of a service disruption impacting some transactions.

Impact: Possible delays in transaction completion and delivery of notifications.

We apologize for the inconvenience and are working toward a swift resolution.

Affected Services:
Affected Markets: Nigeria
Feb 5, 17:13 UTC

Service Restored: Performance Issues with Mobile Money Services in Cameroon

Resolved - We are pleased to inform you that the service disruption affecting collections and payouts in Cameroon has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Cameroun
Feb 5, 14:43 UTC

Identified - Dear Valued Customer,

We are currently experiencing a service disruption affecting collections and payouts in Cameroon. Our team is investigating the cause and working toward a swift resolution. We apologize for the inconvenience and appreciate your patience.

Affected Services:
Affected Markets: Cameroun
Jan 27, 06:25 UTC

Service Restored: Performance Issues with Mobile Money Services in Cameroon

Service Restored: Degraded Payment Services (MoMo Ghana)

Resolved - Dear esteemed customers/merchants,

We are pleased to inform you that the technical issue affecting payment collections has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ghana
Feb 5, 14:40 UTC

Identified - Dear Valued Customer,

We are currently experiencing a technical issue affecting payment collections. You may notice that transactions are remaining in a "Pending" state longer than usual.

We are working to resolve this and apologize for the delay.

Affected Services:
Affected Markets: Ghana
Feb 3, 08:01 UTC

Service Restored: Card Payments (Nigeria)

Resolved - We are pleased to inform you that the technical issue affecting card transactions has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Feb 5, 14:38 UTC

Identified - Dear Valued Customer,

We are currently aware of a technical issue affecting card transactions. Some payments may fail or experience delays. We are working to resolve this as quickly as possible and apologize for the inconvenience.

Affected Services:
Affected Markets: Nigeria
Feb 4, 11:23 UTC

Service Restored: Delay in Transaction Notifications (Nigeria)

Resolved - We are pleased to inform you that the technical hitch affecting notification service has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Feb 5, 11:56 UTC

Identified - Dear Valued Customer,

We are currently experiencing a technical hitch affecting notification service. As a result, you may notice delays in receiving alerts for your transactions.

Our team is working to resolve this as quickly as possible. We apologize for the inconvenience.

Affected Services:
Affected Markets: Nigeria
Feb 5, 08:21 UTC

Feb 4, 2026

Service Restored: Mobile Money Senegal

Resolved - We are pleased to inform you that the technical issue affecting payment collections has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Senegal
Feb 4, 11:00 UTC

Identified - Dear Valued Customer,

We are currently experiencing a technical issue affecting payment collections. You may notice that your transactions are staying in a "pending" state. We are working to resolve this as quickly as possible and apologize for the inconvenience.

Affected Services:
Affected Markets: Senegal
Feb 2, 15:54 UTC

Service Restored: Mobile Money Senegal

Feb 3, 2026

Service Restored: Name Verification Issues (Nigeria)

Resolved - We are pleased to inform you that the technical glitch affecting account name enquiries has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Feb 3, 22:31 UTC

Identified - Dear Valued Customer, We are currently experiencing a technical glitch affecting account name enquiries. You may encounter errors when attempting to verify recipient details before a transfer. Our team is working urgently to restore full service. We apologize for the inconvenience.

Affected Services:
Affected Markets: Nigeria
Feb 3, 11:33 UTC

Service Restored: Payouts and Collections (Nigeria)

Resolved - We are pleased to inform you that the technical issue affecting outbound transfers and payment collections has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Feb 3, 08:07 UTC

Identified - Dear Valued Customer, We are currently experiencing a technical issue affecting outbound transfers and payment collections. Our team is working urgently to restore full service. We apologize for the inconvenience and will provide an update shortly.

Affected Services:
Affected Markets: Nigeria
Feb 2, 16:35 UTC

Service Restored: Payouts and Collections (Nigeria)

Identified - Dear All,

We are currently experiencing a service disruption on NIBSS. This is impacting payout transactions on NGN payout rail and Collections across the PWBT rails.

The provider has confirmed that they are actively addressing the issue for resolution. We will continue to provide updates as we receive more information.

We apologize for any inconvenience caused and thank you for your understanding.

Affected Services:
Affected Markets: Nigeria
Feb 2, 16:26 UTC

Service Restored: KES Transactions

Resolved - We are pleased to inform you that the technical hitch affecting KES transactions has been successfully resolved.

We thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya
Feb 3, 08:02 UTC

Identified - Dear Valued Customer,

We are currently experiencing a technical hitch affecting KES transactions. Our team is working to restore service. We apologize for the inconvenience and will provide an update shortly.

Affected Services:
Affected Markets: Kenya
Feb 2, 18:18 UTC

Service Restored: KES Transactions

Feb 2, 2026

Feb 1, 2026

Service Restored: Mobile Money Collections (Ivory Coast)

Resolved - We are pleased to inform you that the technical difficulties affecting Mobile Money collection services in Ivory Coast has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ivory Coast
Feb 1, 21:47 UTC

Identified - Dear Valued Customer,

We are currently experiencing technical difficulties affecting Mobile Money collection services in Ivory Coast. You may encounter failures when attempting to process these transactions. Our team is working urgently to resolve this. We apologize for the inconvenience and will provide an update shortly.

Affected Services:
Affected Markets: Ivory Coast
Feb 1, 14:19 UTC

Investigating - Dear Valued Customer,

We are currently experiencing technical difficulties affecting Mobile Money collection services in Ivory Coast. You may encounter failures when attempting to process these transactions. Our team is working urgently to resolve this. We apologize for the inconvenience and will provide an update shortly.

Affected Services:
Affected Markets: Ivory Coast
Feb 1, 14:18 UTC

Service Restored: Momo Collection Issues (Nigeria)

Resolved - We are pleased to inform you that the issue impacting Momo Collections in Nigeria, resulting in transaction failures has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Feb 1, 14:20 UTC

Identified - Dear Valued Customer,

We are aware of an issue impacting Momo Collections in Nigeria, resulting in transaction failures. We are working on a fix and will provide an update shortly. We apologize for the inconvenience.

Affected Services:
Affected Markets: Nigeria
Feb 1, 08:58 UTC

Jan 31, 2026

Service Restored: Mobile Money Collections in Burkina Faso & Ivory Coast

Resolved - We are pleased to inform you that the technical issue affecting payment collections in Burkina Faso & Ivory Coast has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ivory Coast
Jan 31, 15:11 UTC

Identified - Dear Valued Customer,

We are currently experiencing a technical issue affecting payment collections in Burkina Faso & Ivory Coast. Some transactions may fail or experience delays.

Our team is investigating the cause, and we will provide an update shortly. We apologize for the inconvenience.

Affected Services:
Affected Markets: Ivory Coast
Jan 29, 18:51 UTC

Service Restored Affecting Collections Rail

Resolved - We are pleased to inform you that the disruption impacting our Collections Processing Rail has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jan 31, 15:07 UTC

Update - Dear Valued Customer,

We are still experiencing a low success rate on MONO rail. Work is still ongoing to resolve this. We will continue to share more updates as we learn more. We apologize for the inconveniences experienced, and we appreciate your patience.

Affected Services:
Affected Markets: Nigeria
Nov 24, 15:57 UTC

Identified - Dear Valued Customer,

We are currently observing a disruption impacting our Collections Processing Rail. This issue originates from a third party provider. Customers may experience delays or interruptions in collection activities.

Our partner is actively investigating the cause and working toward a resolution.

We apologize for the inconvenience and will provide the next update as soon as more information is available.

Affected Services:
Affected Markets: Nigeria
Nov 16, 19:42 UTC

Jan 30, 2026

No incidents reported.

Jan 29, 2026

Service Restored: Mobile Money Delays (Ghana)

Resolved - We are pleased to inform you that the intermittent technical difficulties affecting collections and payouts in Ghana has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ghana
Jan 29, 11:30 UTC

Identified - Dear Valued Customer,

We are currently experiencing intermittent technical difficulties affecting collections and payouts in Ghana. While many transactions are still processing, you may encounter some delays. We are working closely with our partners to resolve this quickly and will provide updates shortly. Thank you for your patience.

Affected Services:
Affected Markets: Ghana
Jan 28, 21:30 UTC

Jan 28, 2026

Service Restored: Performance Issues with Mobile Money Services in South Africa

Resolved - We are pleased to inform you that the service disruption affecting collections in South Africa has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: South Africa
Jan 28, 21:28 UTC

Identified - Dear Valued Customer,

We are currently experiencing a service disruption affecting collections in South Africa. Our team is working to restore full service as quickly as possible. We apologize for the inconvenience and appreciate your patience.

Affected Services:
Affected Markets: South Africa
Jan 27, 18:57 UTC

Jan 27, 2026

Service Restored: Payouts and Collections (Nigeria)

Resolved - We are pleased to inform you that the service disruption affecting payouts and collections via NGN channels has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jan 27, 12:29 UTC

Identified - Dear Valued Customer,

We are currently experiencing a service disruption affecting payouts and collections via NGN channels. Our technical team is working urgently to restore full service.

We apologize for the inconvenience and will provide updates shortly.

Affected Services:
Affected Markets: Nigeria
Jan 27, 10:35 UTC

Jan 26, 2026

Service Restored: Mobile Money Payments & Withdrawals (Uganda)

Resolved - We are pleased to inform you that the technical issue affecting collections and payouts in Uganda has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Uganda
Jan 26, 07:24 UTC

Identified - Dear Valued Customer,

We are currently investigating a technical issue affecting collections and payouts in Uganda. During this time, you may experience delays or failures with transactions.

Our team is working to restore full service as quickly as possible. We apologize for the inconvenience.

Affected Services:
Affected Markets: Uganda
Jan 25, 23:47 UTC

Jan 25, 2026

Service Restored: Delays with Mobile Money Transactions (Ghana)

Resolved - Dear esteemed customers/merchants,

We are pleased to inform you that the intermittent technical difficulties affecting collections and payouts has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ghana
Jan 25, 23:48 UTC

Identified - Dear Valued Customer,

We are currently experiencing intermittent technical difficulties affecting collections and payouts. While most services remain functional, you may encounter delays in transaction processing. Our team is working to restore full service as quickly as possible. We apologize for any inconvenience.

Affected Services:
Affected Markets: Ghana
Jan 25, 18:58 UTC

Issue with Interswitch, 25th January, 2026

Resolved - Dear Valued Customer,

We are happy to report that the service disruption affecting card payments has been fully resolved. All transactions are now processing normally.
Thank you for your patience and understanding while we worked to fix this issue. We apologize again for any inconvenience this may have caused.

Affected Services:
Affected Markets: Nigeria
Jan 25, 03:19 UTC

Identified - Dear Valued Customer,

We are currently experiencing a service disruption with our card payment processing in Nigeria, which is affecting transactions. We are aware that some transactions may be timing out.
Our technical team is working closely with our provider to resolve this issue as quickly as possible. We will keep you updated on the progress. We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jan 25, 01:04 UTC

Service Alert: Payment Collections (Ivory Coast)

Resolved - We are pleased to inform you that the technical issue affecting payment collections in Ivory Coast has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ivory Coast
Jan 25, 00:29 UTC

Identified - Dear Valued Customer,

We are currently experiencing a technical issue affecting payment collections in Ivory Coast. You may encounter delays or failures when attempting to complete transactions. Our team is working to resolve this as quickly as possible.

We apologize for the inconvenience.

Affected Services:
Affected Markets: Ivory Coast
Jan 25, 00:26 UTC

Service Restored: Intermittent Transaction Delays - MoMo Ghana

Resolved - We are pleased to inform you that the technical challenges affecting some debit transactions has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ghana
Jan 25, 00:23 UTC

Identified - Dear Valued Customer,

We are currently aware of technical challenges affecting some debit transactions. Our team is working urgently to resolve this. We apologize for the inconvenience and will provide updates shortly.

Affected Services:
Affected Markets: Ghana
Jan 24, 21:46 UTC

Jan 24, 2026

Jan 23, 2026

Service Restored: Mobile Money Payments (Cameroon)

Resolved - We are pleased to inform you that the technical issue affecting payment collections and payouts via mobile money in Cameroon has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Cameroun
Jan 23, 15:51 UTC

Identified - Dear Valued Customer,

We are currently experiencing a technical issue affecting payment collections and payouts via mobile money in Cameroon. You may encounter connection timeouts or failed transactions at this time.

Our team is working urgently to restore full service. We apologize for any inconvenience.

Affected Services:
Affected Markets: Cameroun
Jan 23, 14:04 UTC

Service Restored: Mobile Money Payments (Cameroon)

Jan 22, 2026

Service Restored: Mobile Money Collections (Senegal)

Resolved - Dear esteemed customers/merchants,

We are pleased to inform you that the technical difficulties affecting payment collections via mobile money in Senegal has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Senegal
Jan 22, 16:20 UTC

Identified - Dear Valued Customer,

We are currently experiencing technical difficulties affecting payment collections via mobile money in Senegal. Our team is working to restore service as quickly as possible. We apologize for the inconvenience.

Affected Services:
Affected Markets: Senegal
Jan 22, 06:34 UTC

Service Restored: Mobile Money Collections (Senegal)

Service Restored: Mobile Money Collections in Burkina Faso

Resolved - Dear esteemed customers/merchants,

We are pleased to inform you that the technical issue affecting payment collections in Burkina Faso has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ivory Coast
Jan 22, 16:18 UTC

Identified - Dear Valued Customer,

We are currently experiencing a technical issue affecting payment collections in Burkina Faso. Some transactions may fail or experience delays. Our team is investigating the cause, and we will provide an update shortly. We apologize for the inconvenience.

Affected Services:
Affected Markets: Ivory Coast
Jan 20, 13:05 UTC