Flutterwave Status

[Nigeria] Service Alert: Delays with NGN payouts

Identified - Dear Valued Customer,

We are currently experiencing a third-party issue affecting NGN payouts for some customers. Our team is investigating and working to resolve the issue as quickly as possible.

We apologize for the inconvenience and appreciate your understanding as we restore normal service.

Affected Services:
Affected Markets: Nigeria
Jul 01, 2026 - 15:24 UTC

[Burkina Faso] Service Disruption

Investigating - Dear Valued Customer,

We are currently observing a service disruption affecting collections on our Burkina Faso corridor.

We are actively engaging the partner to resolve the issue as quickly as possible.

Further updates will be shared here as soon as they become available.

Thank you for your patience, and we apologize for the inconvenience.
Jun 29, 2026 - 15:19 UTC

[Ivory Coast] Service Alert: Mobile Money Collection Issues

Identified - Dear Valued Customer,

We are aware of an issue impacting mobile money collection in Ivory Coast. This is due to a disruption with an external partner. We are investigating the matter and working with them on a quick solution. We apologize for any inconvenience.

Affected Services:
Affected Markets: Cote D'ivoire
May 14, 2026 - 06:20 UTC

About This Site

This is Flutterwave's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

Flutterwave Website Operational

Flutterwave for Business Operational

Flutterwave Sign-up Operational

Flutterwave API Operational

Dashboard Operational

Virtual Cards Operational

Settlements Operational

Chargebacks Operational

Bill Payments (Airtime) Operational

Bill Payments (Cable TV) Operational

Flutterwave Collections Operational

Checkout JS Operational

Collections APIs Operational

Virtual Account Numbers Operational

USSD Collections Operational

Flutterwave Payouts Partial Outage

Payouts APIs Partial Outage

Flutterwave Store Operational

Merchant Stores Operational

Flutterwave Offline Operational

Point of Sale - POS Operational

Agency App Operational

Remittance Products Operational

SendApp Operational

Swap Operational

Tuition Operational

Shared Services Operational

Bank Verification Number (BVN) Operational

OTP Services Operational

SMS service Operational

Servman Operational

Integration Tester Operational

Flutterwave Infrastructure Operational

Windows Server Group Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 1, 2026

[Nigeria] Service Restored: Name Enquiry Issue Affecting Some Customers

Resolved - We are pleased to inform you that this has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jul 1, 11:36 UTC

Update - Affected Services:
Affected Markets: Nigeria
Jul 1, 09:54 UTC

Identified - Dear Valued Customer,

We are currently experiencing an issue with a third-party provider that is preventing some customers from completing Name Enquiries. Our team is investigating and working to restore the service as quickly as possible.
We apologize for the disruption and appreciate your patience while we resolve this.

Affected Services:
Affected Markets: Nigeria
Jul 1, 09:53 UTC

[Nigeria] Service Restored: Card transaction issues

Resolved - We are pleased to inform you that this issue has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jul 1, 07:38 UTC

Identified - Dear Valued Customer,

A third-party provider is experiencing an issue that may prevent some customers from completing card payments. We are investigating and doing everything we can to restore normal service soon.
We apologize for the inconvenience and appreciate your support while we work on a fix.

Affected Services:
Affected Markets: Nigeria
Jun 30, 18:05 UTC

Jun 30, 2026

[Ghana] Service Restored: Intermittent mobile money transaction issues

Resolved - We are pleased to inform you that this has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ghana
Jun 30, 21:58 UTC

Identified - Dear Valued Customer,

Due to an issue affecting our third-party provider, some customers may experience failed or delayed mobile money transactions. We are working closely with the provider to restore normal service as soon as possible.
We apologize for any inconvenience caused and thank you for bearing with us.

Affected Services:
Affected Markets: Ghana
Jun 30, 17:33 UTC

[Nigeria] Service Restored: Intermittent Card Transaction Failures

Resolved - We are pleased to inform you that the issue with card transactions has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jun 30, 09:53 UTC

Identified - Dear Valued Customer,

We are experiencing a temporary issue with our external payment processors, which is causing intermittent card transaction failures for some customers. Our team is actively working with them to get this fixed quickly. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Nigeria
Jun 30, 07:02 UTC

[Nigeria] Service Restored: Intermittent issues with recipient name verification

Resolved - We are pleased to inform you that the issue with name verification has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jun 30, 07:04 UTC

Identified - Dear Valued Customer,

An external banking partners is currently experiencing a technical issue. As a result, some customers may find that recipient names are not loading when trying to make transfers. Our team is actively working with the provider to get this resolved quickly. We apologize for the disruption and appreciate your understanding.

Affected Services:
Affected Markets: Nigeria
Jun 29, 18:10 UTC

Jun 29, 2026

Resolved - Dear Valued Customer,

This incident has been fully resolved. All services are back online and operating as expected.

We appreciate your patience and understanding.
Jun 29, 15:07 UTC

Update - Dear Valued Customer,

We are observing recovery of the affected services. Our engineering team continues to closely monitor the environment to ensure service stability.

We apologize for the inconvenience caused and appreciate your patience.

Affected Services:
Affected Markets: Global
Jun 29, 13:55 UTC

Identified - Dear Valued Customer,

We are currently investigating a technical issue that is preventing customers from logging into their Flutterwave for Business (F4B) accounts. Our team is actively working to restore full access as quickly as possible. We apologize for this disruption and appreciate your patience while we get this fixed.

Affected Services:
Affected Markets: Global
Jun 29, 13:30 UTC

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

[Zambia] Service Restored: Temporary payment delays

Resolved - We are pleased to inform you that the transaction delays experienced by some customers in Zambia has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Zambia
Jun 26, 08:41 UTC

Identified - Dear Valued Customer,

We are experiencing a temporary disruption with one of our payment partners in Zambia, which is causing transaction delays for some of our customers. Our team is working closely with them to get everything running smoothly again. We apologize for this disruption to your day and appreciate your understanding.

Affected Services:
Affected Markets: Zambia
Jun 25, 12:22 UTC

Jun 25, 2026

Service Restored: SMS OTP Delivery Disruption for Mobile Money in Ghana

Resolved - Dear Valued Customer,

We are pleased to inform you that the OTP delivery issue affecting MoMo transactions in Ghana has been resolved. SMS OTPs are now being delivered successfully, and services have returned to normal. We appreciate your patience and apologize for any inconvenience caused.

Affected Services:
Affected Markets: Ghana
Jun 25, 18:51 UTC

Update - Dear Valued Customer,

We have identified an issue affecting OTP delivery via SMS for MoMo transactions in Ghana. Initial investigations point to our SMS provider as the source of the issue. We have escalated the matter and are currently awaiting further feedback and a resolution timeline from the provider.

We will continue to share updates as more information becomes available. Thank you for your patience.
Jun 24, 14:45 UTC

Identified - The issue has been identified and a fix is being implemented.
Jun 24, 14:44 UTC

Issue accessing checkout

Resolved - We are pleased to inform you that this has been successfully resolved.

We thank you for your patience and understanding.

Affected Services:
Affected Markets: Global
Jun 25, 16:44 UTC

Identified - Dear Valued Customer,

We are currently addressing a technical issue that is preventing some customers from completing transactions at checkout. We are actively investigating the cause and are focused on resolving this immediately. We apologize for the trouble this causes and thank you for your understanding.

Affected Services:
Affected Markets: Global
Jun 25, 15:47 UTC

Investigating - Dear Valued Customer,

We are currently addressing a technical issue that is preventing some customers from completing transactions at checkout. We are actively investigating the cause and are focused on resolving this immediately. We apologize for the trouble this causes and thank you for your understanding.

Affected Services:
Affected Markets: Global
Jun 25, 15:47 UTC

Jun 24, 2026

[Europe] Service Restored: Delayed EUR Transfers

Resolved - This incident has been resolved.
Jun 24, 14:42 UTC

Update - Dear Valued Customer,

We are facing a temporary issue with an external EUR payment provider. Some customers may notice that their transfers are pending longer than usual. We are working on a fix to get everything back to normal. We apologize for the inconvenience and thank you for your patience.
Jun 23, 08:19 UTC

Update - We are continuing to work on a fix for this issue.
Jun 23, 08:17 UTC

Identified - The issue has been identified and a fix is being implemented.
Jun 23, 08:08 UTC

Jun 23, 2026

Test Incidenty

Resolved - This incident has been resolved.
Jun 23, 16:58 UTC

Identified - This is a test, please ignore

Affected Services:
Affected Markets: Nigeria
Jun 23, 16:55 UTC

[Nigeria] Service Restored: Issues with Card Payments

Resolved - This incident has been resolved.
Jun 23, 16:43 UTC

Update - Dear Valued Customer,

Some users may face difficulties completing card transactions due to an ongoing disruption with our external card processing partner. Our team is monitoring the issue closely to ensure a swift fix. We apologize for the inconvenience and thank you for your patience.
Jun 23, 08:26 UTC

Identified - The issue has been identified and a fix is being implemented.
Jun 23, 08:26 UTC

Test - Default service fix

Resolved - Test done for now
Jun 23, 16:38 UTC

Identified - The issue has been identified and a fix is being implemented.
Jun 23, 10:35 UTC

[Egypt] Service Restored: Payment Collection Disruption

Resolved - This incident has been resolved.
Jun 23, 12:00 UTC

Identified - Dear Valued Customer,

An outage with a third-party service provider is affecting payment collections. Some users in Egypt may face difficulties completing their transactions at this time. Our technical team is actively working on a fix with the provider. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets:
Jun 16, 23:12 UTC

[Nigeria] Service Restored: Name Enquiry Service Disruption

Resolved - This incident has been resolved.
Jun 23, 08:21 UTC

Identified - The issue has been identified and a fix is being implemented.
Jun 23, 07:20 UTC

Jun 22, 2026

[Kenya] Service Restored: KES Payout Delays

Resolved - We are pleased to inform you that the issue with delayed KES payouts has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jun 22, 09:31 UTC

Identified - Dear Valued Customer,

Some users may experience failed or delayed KES payouts due to a service disruption with our external payment partner. We are working closely with them to fix the issue and restore normal service. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Kenya
Jun 20, 11:04 UTC

[Kenya] Service Restored: KES Payout Delays

Jun 21, 2026

No incidents reported.

Jun 20, 2026

[Nigeria] Service Restored: Account name confirmation disruption

Resolved - We are pleased to inform you that the issue with account name confirmation has been successfully resolved.

We thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jun 20, 00:26 UTC

Identified - Dear Valued Customer,

Some users may experience issues when trying to verify account names before making a transfer. This is due to a technical problem with an external service provider, and our team is working hard to resolve it. We apologize for the inconvenience and thank you for your p

Affected Services:
Affected Markets: Nigeria
Jun 19, 14:31 UTC

Jun 19, 2026

[Nigeria] Service Restored: Issues with NGN Payouts

Resolved - We are pleased to inform you that the issue NGN payouts has been successfully resolved.

We thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jun 19, 19:40 UTC

Identified - Dear Valued Customer,

We are currently experiencing an issue with one of our banking partners, which is affecting some bank transfers. Our team is actively working with them to resolve this as quickly as possible. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Nigeria
Jun 19, 16:37 UTC

Temporary GHS Payout Issues on F4B, 19th June, 2026

Resolved - Dear Valued Customer,

We are pleased to inform you that the technical difficulties regarding account validation for payouts on our GHS corridor have been successfully resolved.

Our engineering team has implemented a fix, and normal payout processing has resumed. We are currently closely monitoring the system to ensure continued stability and performance.

Thank you again for your patience and understanding while we worked through this.

Affected Services:
Affected Markets: Global
Jun 19, 18:31 UTC

Identified - Dear Valued Customer,

We are currently experiencing technical difficulties with account validation for payouts on our GHS corridor on F4B.

We understand how critical seamless transactions are to your business, and we sincerely apologise for any inconvenience or disruption this may cause. Please be assured that our engineering team is actively working to resolve this issue and restore normal payout processing as quickly as possible.

We are closely monitoring the situation and will send you an update as soon as the issue is fully resolved

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Global
Jun 19, 16:09 UTC

[Nigeria] Service Restored: Intermittent Card Transaction Failures

Resolved - We are pleased to inform you that the intermittent card transaction failures has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jun 19, 09:04 UTC

Identified - Dear Valued Customer,

We are experiencing a temporary issue with one of our external payment processors, which is causing intermittent card transaction failures for some users. Our team is actively working with them to get this fixed quickly. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Nigeria
Jun 19, 07:52 UTC

Jun 18, 2026

[Nigeria] Service Restored: Issues with Card Transactions

Resolved - We are pleased to inform you that the intermittent failures with card payments has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jun 18, 14:01 UTC

Identified - Dear Valued Customer,

We are seeing intermittent failures with card payments due to a technical glitch on our provider's end. Some users may have trouble completing transactions or receiving OTPs. We are investigating the issue and working closely with them on a quick fix. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Nigeria
Jun 18, 08:54 UTC

Jun 17, 2026

[Kenya] Service Restored: KES Payout Disruptions

Resolved - We are pleased to inform you that the issue with KES payouts has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jun 17, 10:38 UTC

Identified - Dear Valued Customer,

We are experiencing a temporary issue with our external payment partner, which is causing some KES payouts to fail. Our team is working closely with them to get this resolved quickly. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Kenya
Jun 16, 13:08 UTC

[Kenya] Service Restored: KES Payout Disruptions