[Kenya] Service Alert: KES Payout Delays

Incident Report for Flutterwave

Identified

Dear Valued Customer,

We are currently facing issues with KES payouts due to a technical difficulty with one of our service providers. Some users may experience failed transactions. Our team is working closely with the partner to fix this quickly. We are sorry for the trouble.

Affected Services:
Affected Markets: Kenya

Posted Apr 30, 2026 - 08:32 UTC

This incident affects: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).