Service Restored: Mobile Money Collections (Rwanda)

Incident Report for Flutterwave

Resolved

Dear Valued Customer,

We are pleased to inform you that the service disruption affecting Mobile Money Collections in Rwanda has been successfully resolved. Thank you for your patience and understanding.

Affected Services:
Affected Markets: Rwanda

Posted Dec 23, 2025 - 20:14 UTC

Identified

Dear Valued Customer,

We are currently experiencing a service disruption affecting Mobile Money Collections in Rwanda. Our team is working with our partner to restore full service as quickly as possible. We apologize for the inconvenience and will provide updates shortly.

Affected Services:
Affected Markets: Rwanda

Posted Dec 22, 2025 - 20:28 UTC

This incident affected: Flutterwave Collections (Collections APIs).