Service Interruption Affecting Virtual Account Generation, Oct 9 2025

Incident Report for Flutterwave

Resolved

Dear Valued Customer,

We are pleased to confirm that the service disruption impacting Payment Transfers has been successfully resolved.

Transactions are now processing normally and without issue. We appreciate your patience and understanding during the resolution of this provider issue.

Affected Services:
Affected Markets: Ghana

Posted Oct 10, 2025 - 13:06 UTC

Identified

We are experiencing a service disruption that is preventing customers from generating dynamic and static account numbers.

This issue has been identified as originating from our partner.

Our engineers are working with the provider to resolve the disruption immediately.

We will update you as soon as the service is restored. We apologize for the inconvenience.

Affected Services:
Affected Markets: Ghana

Posted Oct 09, 2025 - 20:03 UTC

This incident affected: Flutterwave Collections (Collections APIs).