[Kenya] Service Alert: KES Payment Disruption

Incident Report for Flutterwave

Identified

Dear Valued Merchant,

We are currently experiencing a disruption affecting KES payment processing. As a result, some customers may be unable to receive KES payments at this time.

Please note that some transactions continue to process normally.

We are actively working with the affected service provider to restore normal service as quickly as possible and will share further updates as they become available.

We apologize for the disruption and appreciate your patience and understanding.

Affected Services:
Affected Markets: Kenya

Posted Jul 15, 2026 - 12:11 UTC

This incident affects: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).