Service Restored - Verification Delays

Incident Report for Flutterwave

Resolved

Dear Valued Customer,

We are pleased to inform you that the service disruption from an external party affecting our Name Enquiry/Verification service has been successfully resolved. Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria

Posted Dec 09, 2025 - 16:46 UTC

Identified

Dear Valued Customer,

A service disruption from an external party is currently affecting our Name Enquiry/Verification service.

This is causing some customers to experience notification delays. We have notified our partner and are monitoring their active resolution efforts.

Thank you for your patience.

Affected Services:
Affected Markets: Nigeria

Posted Dec 09, 2025 - 15:49 UTC

This incident affected: Flutterwave Collections (Collections APIs).