Issues with KES Transactions - September 19th, 2023

Incident Report for Flutterwave

Resolved

Dear All,
We are pleased to inform you that this issue has been resolved by the service provider
We are sorry for the inconveniences this has caused.
Thank you for your patience and time

Affected Services: Payout Intiation & Processing, Tanda Pay KES
Affected Markets: Kenya

Posted Sep 19, 2023 - 14:59 UTC

Identified

Dear All,
We are currently experiencing a downtime processing bank payouts on our KES rail via TANDA. The provider is aware of this and is working towards resolving the issue as soon as possible and update will be provided. Apologies for the inconvenience caused.

Affected Services: Tanda Pay KES
Affected Markets: Kenya

Posted Sep 19, 2023 - 08:34 UTC

This incident affected: Flutterwave Collections (Collections APIs).