Service Interruption Affecting Card Transactions, Oct 7 2025

Incident Report for Flutterwave

Identified

Dear Valued Customer,

We are currently experiencing intermittent failures impacting our card transaction processing in Nigeria. This issue is being caused by a disruption with our card payment processor.

As a result, some customers may experience occasional failed transactions or delays when attempting to complete card payments.

Our engineering team is actively working with the provider on a resolution.

We will provide an update as soon as we have more information. We sincerely apologize for any inconvenience this may cause.

Affected Services:
Affected Markets: Nigeria

Posted Oct 07, 2025 - 22:39 UTC

This incident affects: Flutterwave Collections (Collections APIs).