[KES] Service Restored: Payments Affected

Incident Report for Flutterwave

Resolved

Normal service has resumed for KES payments after the earlier disruption. We are continuing to monitor closely to ensure payments keep processing as expected.

We're sorry for the inconvenience and thank you for bearing with us.

Posted Oct 16, 2026 - 15:12 UTC

Identified

Dear Valued Merchant,

A service disruption is affecting the processing of incoming KES payments, and some payments may not complete as expected. Our team is looking into the matter and will keep you informed as we learn more.

We're sorry for the inconvenience and thank you for your patience.

Posted Oct 16, 2026 - 15:08 UTC

This incident affected: Flutterwave Collections (Collections APIs).