Service Restored: Tanzania E-Wallet Collections

Incident Report for Flutterwave

Resolved

Dear Valued Customer,

We are pleased to inform you that the service disruption impacting E-Wallet collections in Tanzania has been successfully resolved. We are monitoring the situation closely to ensure continued stability. Thank you for your patience and understanding.

Affected Services:
Affected Markets: Tanzania

Posted Dec 12, 2025 - 22:22 UTC

Identified

Dear Valued Customer,

We are currently experiencing a service disruption impacting E-Wallet collections in Tanzania.

Transactions are successfully initiated but are getting stuck in a pending status due to a technical delay from our service partner.

Our team has notified the partner and is actively pursuing a resolution. We apologize for the inconveniences caused.

Affected Services:
Affected Markets: Tanzania

Posted Dec 12, 2025 - 09:23 UTC

This incident affected: Flutterwave Collections (Collections APIs).