[XAF] Service Restored: Mobile Money Transactions Affected

Incident Report for Flutterwave

Resolved

Mobile money transactions involving Orange Money have returned to normal following the earlier disruption. Transfers are working as expected, and we continue to monitor the service.

We apologize for the disruption and appreciate your patience.

Posted Oct 28, 2026 - 22:12 UTC

Identified

Dear Valued Merchant,

You may experience problems receiving or sending mobile money payments due to a service disruption affecting Orange Money in Cameroon. Our team is actively working with them on the issue and will share further updates as they become available.

We apologize for the disruption and appreciate your patience and understanding.

Posted Oct 28, 2026 - 11:23 UTC

This incident affected: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).