[USD] Service Alert: Reduced Success Rate on Card Payments

Incident Report for Flutterwave

Investigating

Dear Valued Merchant,

We are currently seeing a disruption affecting some USD card payments through Kenswitch, resulting in a reduced transaction success rate. We are working with the affected service provider to restore normal the service. Further updates will be shared as progress is made.

We apologize for the inconvenience and thank you for your patience.

Posted Sep 30, 2026 - 13:22 UTC