We are pleased to inform you that the issue with NGN payouts due to an issue with our partner has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Nigeria
Posted May 21, 2026 - 11:22 UTC
Update
Please be informed that we have transitioned to an alternate service provider to ensure that transactions continue to be processed smoothly and without interruption.
Affected Services: Affected Markets: Nigeria
Posted May 19, 2026 - 16:54 UTC
Identified
Dear Valued Customer,
Some users may experience difficulties sending NGN payouts due to an ongoing issue with our partner. Our team is already looking into it and working on a fix. We apologize for the inconvenience and thank you for your patience.
Affected Services: Affected Markets: Nigeria
Posted May 19, 2026 - 14:55 UTC
This incident affected: Flutterwave Payouts (Payouts APIs).