Service Alert: Mobile Money Collections (Senegal)

Incident Report for Flutterwave

Identified

Dear Valued Customer,

We are currently experiencing an issue where payment QR codes are not appearing for some users. This is caused by a disruption with our service provider.

We are monitoring the situation closely and will update you soon.

Affected Services:
Affected Markets: Senegal

Posted Feb 17, 2026 - 07:12 UTC

This incident affects: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).