[Nigeria] Service Restored: Intermittent Name Enquiry Failures

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the issue with name verification has been successfully resolved.

We thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria

Posted May 06, 2026 - 15:01 UTC

Identified

Dear Valued Customer,

A third-party provider is currently having issues, which might cause name verification to fail for some of you. We are working closely with them to resolve this quickly. We apologize for the inconvenience.

Affected Services:
Affected Markets: Nigeria

Posted May 06, 2026 - 07:46 UTC

This incident affected: Flutterwave Collections (Collections APIs).