[Ghana] Service Restored: Disruptions to Account Generation Services

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the issue affecting the creation of new static and dynamic accounts has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ghana

Posted Jun 03, 2026 - 10:08 UTC

Identified

Dear Valued Customer,

We are currently experiencing an issue with a third-party partner that is affecting the creation of new static and dynamic accounts. Due to this, some users may see delays or errors when trying to generate virtual accounts. Our team is working closely with the provider to fix this as quickly as possible.

We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Ghana

Posted Jun 03, 2026 - 08:15 UTC

This incident affected: Flutterwave Collections (Collections APIs).