[Cameroon] Service Restored: Mobile Money Delays

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the issue with collections and payouts delays has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Cameroun

Posted May 14, 2026 - 16:01 UTC

Identified

Dear Valued Customer,

We are currently experiencing issues with a third-party payment provider in Cameroon. Some users may face delays with collections and payouts. Our team is investigating the cause with the provider and working on a fix.
We apologize for the inconvenience.

Affected Services:
Affected Markets: Cameroun

Posted May 14, 2026 - 11:33 UTC

This incident affected: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).