Card Payments Experiencing Delays, Sept 23, 2025

Incident Report for Flutterwave

Resolved

Dear esteemed Customers/Merchants,

We are pleased to inform you that the issue has been successfully resolved.

We thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria

Posted Sep 23, 2025 - 08:50 UTC

Identified

Dear Valued Customer,

We are currently experiencing a service disruption with our card payment processing, which is affecting transactions. We are aware that some transactions may be timing out.

Our technical team is working closely with our provider to resolve this issue as quickly as possible. We will keep you updated on the progress.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.

Affected Services:
Affected Markets: Nigeria

Posted Sep 23, 2025 - 08:44 UTC

This incident affected: Flutterwave Collections (Collections APIs).