Service Restored: Intermittent Payment Delays in Cameroon

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the service disruption affecting mobile money Collections and Payouts in Cameroon has been successfully resolved.

We thank you for your patience and understanding.

Affected Services:
Affected Markets: Cameroun

Posted Apr 07, 2026 - 14:24 UTC

Identified

Dear Valued Customer,

We are currently experiencing a service disruption affecting mobile money Collections and Payouts in Cameroon.

Status: Some users may experience failures with specific payment methods.
Action Taken: To minimize impact, we have routed all traffic to our backup provider

We apologize for any inconvenience and thank you for your patience

Affected Services:
Affected Markets: Cameroun

Posted Apr 02, 2026 - 20:03 UTC

This incident affected: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).