[EU] Service Alert: Disruption Affecting Card Payments

Incident Report for Flutterwave

Identified

Dear Valued Merchant,

We are currently seeing a disruption affecting card payments across multiple currencies, with an unusually high number of transactions not completing successfully. Our team is actively working with the affected service provider to investigate and restore normal service, with further updates to follow.

We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Europe

Posted Sep 20, 2026 - 10:58 UTC

This incident affects: Flutterwave Collections (Collections APIs).