[Rwanda] Service Alert: MTN Payment Disruption

Incident Report for Flutterwave

Identified

Dear Valued Merchant,

We are currently experiencing a service disruption affecting MTN Rwanda. As a result, some merchants may experience failed transactions.

We are actively working with them to restore normal service as quickly as possible and will provide further updates as more information becomes available.

We sincerely apologize for the disruption and appreciate your patience and understanding.

Affected Services:
Affected Markets: Rwanda

Posted Jul 11, 2026 - 07:24 UTC

This incident affects: Flutterwave Collections (Collections APIs).