Service Interruption: Mobile Money Collections (UGANDA)

Incident Report for Flutterwave

Identified

Dear Valued Customer,

We are aware of a technical issue with one of our external Mobile Money service providers in Uganda. This may cause delays for some users trying to make payments. Our team is monitoring the situation closely.

We apologize for the trouble.

Affected Services:
Affected Markets: Uganda

Posted Feb 21, 2026 - 22:23 UTC

This incident affects: Flutterwave Collections (Collections APIs).