Service Restored: Mobile Money Collections (UGANDA)

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the technical issue with one of our external Mobile Money service providers in Uganda has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Uganda

Posted Feb 22, 2026 - 20:49 UTC

Identified

Dear Valued Customer,

We are aware of a technical issue with one of our external Mobile Money service providers in Uganda. This may cause delays for some users trying to make payments. Our team is monitoring the situation closely.

We apologize for the trouble.

Affected Services:
Affected Markets: Uganda

Posted Feb 21, 2026 - 22:23 UTC

This incident affected: Flutterwave Collections (Collections APIs).