Issue with MTN Rwanda Collections 11th September, 2025

Incident Report for Flutterwave

Resolved

Dear Valued Customers,

We are pleased to inform you that this has been successfully resolved. We are closely monitoring the situation to ensure continued stability. Thank you for your patience and understanding

Affected Services:
Affected Markets: Rwanda

Posted Sep 11, 2025 - 18:49 UTC

Identified

Dear Valued Customer,

We are currently experiencing a service disruption with MTN Mobile Money Rwanda, which is affecting transactions. Our team is actively working with the provider to resolve this issue as quickly as possible.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding. We will provide an update as soon as we have more information

Thank you for your continued support.

Affected Services:
Affected Markets: Rwanda

Posted Sep 11, 2025 - 14:36 UTC

This incident affected: Flutterwave Collections (Collections APIs).