[NGN] Service Restored: Intermittent Payment Processing Disruption Through MTN

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the intermittent disruption which affected some NGN payments through MTN has been successfully resolved.

Thank you for your patience and understanding.

Posted Oct 07, 2026 - 11:31 UTC

Identified

Dear Valued Merchant,

We are currently experiencing an intermittent disruption affecting some NGN payments through MTN, which may prevent customers from completing transactions successfully and impact your ability to receive payments.

We are working with the affected provider to restore normal service. Further updates will be shared as progress is made.

We apologize for the disruption and appreciate your patience and understanding.

Posted Oct 07, 2026 - 08:29 UTC

This incident affected: Flutterwave Collections (Collections APIs).