[XOF] Service Alert: Disruption on Collections through InTouch Burkina Faso

Incident Report for Flutterwave

Identified

Dear Valued Merchant,

We are currently seeing an intermittent disruption affecting some XOF collections through InTouch, with transactions remaining in pending status. The issue is being investigated, and we are working to restore normal service. Further updates will be shared as progress is made.

We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Burkina Faso

Posted Sep 25, 2026 - 14:02 UTC

This incident affects: Flutterwave Collections (Collections APIs).