[Rwanda] Service Alert: MTN Rwanda Collection Service Disruption

Incident Report for Flutterwave

Identified

Dear Valued Merchant,

We are currently experiencing a service disruption affecting MTN Rwanda. As a result, some you may be unable to receive collections from customers using MTN Rwanda.

We are actively working with MTN to restore normal service as quickly as possible and will provide further updates as more information becomes available.

We apologize for the disruption and appreciate your patience and understanding.

Affected Services:
Affected Markets: Rwanda

Posted Jul 17, 2026 - 18:59 UTC

This incident affects: Flutterwave Collections (Collections APIs).