Service Alert: KES Payout Processing Issues (Kenya)

Incident Report for Flutterwave

Identified

Dear Valued Customer,

We are currently experiencing a delay with KES Payouts. This is due to a technical issue with one of our external service providers.

Some users may experience failed or delayed transactions. Our partner is working on a fix, and we will update you shortly.

Affected Services:
Affected Markets: Kenya

Posted Apr 02, 2026 - 15:51 UTC

This incident affects: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).