[3rd Party Service Notification] – Pay With Bank via MONO : GTB Mobile banking Login.
Incident Report for Flutterwave
Please be informed that this is still in progress.

We shall share more updates as soon as we learn.
Posted Mar 02, 2022 - 14:29 UTC
We are aware of an intermittent issue affecting our provider MONO in authenticating logins via GTB mobile banking only.

Reason: GTbank recently made changes to their DNS, specifically for their Mobile app. Mono is effecting these changes hence service would be unavailable during this period.

IMPACT: All users attempting to pay via GTB using Mobile banking would be unable to log in.
P.S: Logins via Internet banking are not affected!

Affected Services: Pay with bank via Checkout

Next update: 13:30 hrs UTC
Posted Mar 02, 2022 - 11:03 UTC
This incident affects: Collections.