[ZAR] Service Alert: Processing Interruption on Incoming Payments

Incident Report for Flutterwave

Identified

Dear Valued Merchant,

You may notice that certain ZAR voucher payments are not going through as expected. This is due to a disruption with a third-party service provider.

Our team is in close contact with the provider and is monitoring the situation closely. Other available payment methods can be used in the meantime.

Further updates will follow as the situation develops.

We apologize for the interruption and appreciate your understanding.
Posted Nov 14, 2026 - 20:07 UTC
This incident affects: Flutterwave Collections (Collections APIs).