We are pleased to inform you that the issue affecting our mobile money rail in Cameroun has been successfully resolved. Transactions are now processing normally.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Cameroun
Posted Oct 15, 2025 - 13:42 UTC
Identified
Dear Valued Customer,
We are currently experiencing a service disruption affecting one our mobile money partner rail in Cameroun, resulting in transaction failures with the error: “Unable to generate token.”
Our partner is working to restore normalcy soon. Further update will be provided as soon as possible We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.
Affected Services: Affected Markets: Cameroun
Posted Oct 15, 2025 - 10:27 UTC
This incident affected: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).