[Nigeria] Service Restored: Issues with USSD Collections

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the disruption affecting USSD collections due to a glitch with our third-party provider has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria

Posted Jun 03, 2026 - 10:40 UTC

Identified

Dear Valued Customer,

We are currently experiencing a disruption affecting USSD collections due to a glitch with our third-party provider. Some users may experience failed transactions at this time, Our team is actively investigating to get this fixed. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Nigeria

Posted Jun 02, 2026 - 16:38 UTC

This incident affected: Flutterwave Collections (Collections APIs).