We are pleased to inform you that the OTP delivery issue affecting MoMo transactions in Ghana has been resolved. SMS OTPs are now being delivered successfully, and services have returned to normal. We appreciate your patience and apologize for any inconvenience caused.
Affected Services: Affected Markets: Ghana
Posted Jun 25, 2026 - 18:51 UTC
Update
Dear Valued Customer,
We have identified an issue affecting OTP delivery via SMS for MoMo transactions in Ghana. Initial investigations point to our SMS provider as the source of the issue. We have escalated the matter and are currently awaiting further feedback and a resolution timeline from the provider.
We will continue to share updates as more information becomes available. Thank you for your patience.
Posted Jun 24, 2026 - 14:45 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 24, 2026 - 14:44 UTC
This incident affected: Flutterwave Collections (Checkout JS).