Service Restored: Issue with Account Creation (Nigeria)

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the intermittent issues with account creations due to a technical problem with one of our service providers in Nigeria has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria

Posted Feb 22, 2026 - 20:51 UTC

Identified

Dear Valued Customer,

We are currently seeing intermittent issues with account creations due to a technical problem with one of our service providers in Nigeria. Only some users may be affected. Our team is monitoring the situation closely, and we will share an update soon.

Affected Services:
Affected Markets: Nigeria

Posted Feb 21, 2026 - 17:11 UTC

This incident affected: Flutterwave Collections (Collections APIs).