Service Interruption Affecting Card Transactions, Oct 12 2025

Incident Report for Flutterwave

Resolved

Dear Valued customer,

We are pleased to inform you that the intermittent failures impacting our card transaction processing in Nigeria has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Posted Oct 12, 2025 - 01:34 UTC

Identified

Dear Valued Customer,

We are currently experiencing intermittent failures impacting our card transaction processing in Nigeria. This issue is being caused by a disruption with our card payment processor.

As a result, customers may experience occasional failed transactions or delays when attempting to complete card payments.

Our engineering team is actively working with the provider on a resolution.

We will provide an update as soon as we have more information. We sincerely apologize for any inconvenience this may cause.

Affected Services:
Affected Markets: Nigeria
Posted Oct 12, 2025 - 01:03 UTC
This incident affected: Flutterwave Collections (Collections APIs).