[Nigeria] Service Alert: Name Verification and Notifications

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the disruption affecting 9PSB name verification service has been successfully resolved.

Thank you for your patience and understanding

Posted Aug 21, 2026 - 11:00 UTC

Investigating

Dear Valued Merchant,

We are experiencing a service disruption affecting 9PSB services. As a result, some customers may be unable to verify a recipient's name before completing a payment, and transaction notifications may be delayed or unavailable.

We are actively working to resolve the disruption and restore normal service. We will provide further updates as more information becomes available.

We apologize for the inconvenience and appreciate your patience and understanding.

Posted Aug 20, 2026 - 12:48 UTC