We are happy to report that the service disruption affecting mobile money payments in Rwanda has been fully resolved. All transactions are now processing normally.
Thank you for your patience and understanding while we worked to fix this issue. We apologize again for any inconvenience this may have caused.
Affected Services: Affected Markets: Rwanda
Posted Oct 04, 2025 - 09:53 UTC
Identified
Dear Valued Customer,
We are currently experiencing a disruption affecting mobile money payments in Rwanda, resulting in a high number of failed transactions.
Our technical teams are actively working closely with our partner to restore full functionality as quickly as possible.
We apologize for any failed attempts and inconvenience this may be causing.
Affected Services: Affected Markets: Rwanda
Posted Oct 03, 2025 - 22:20 UTC
This incident affected: Flutterwave Collections (Collections APIs).