[NGN] Service Restored: Delayed Transaction Notifications on 9PSB Bank PWBT

Incident Report for Flutterwave

Resolved

The delay in transaction notifications affecting 9PSB Bank PayWithBankTransfer (PWBT) has been resolved. You can now receive transaction notifications as expected.

We apologize for the disruption to your business operations and appreciate your patience and understanding.

Posted Nov 05, 2026 - 13:35 UTC

Identified

You may experience delays in receiving notifications for PayWithBankTransfer transactions, potentially affecting timely transaction confirmation and reconciliation of customer payments.

The issue is currently under investigation, and we will share further updates as they become available.

We apologize for any disruption this may cause to your business operations and appreciate your patience and understanding.

Posted Nov 05, 2026 - 13:25 UTC

This incident affected: Flutterwave Collections (Collections APIs).