Service Restored: Mobile Money Payouts in Rwanda

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the technical issue with one of our service providers in Rwanda has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Rwanda

Posted Feb 25, 2026 - 22:15 UTC

Identified

Dear Valued Customer,

We are currently experiencing a technical issue with one of our service providers in Rwanda.

This is affecting payout services for some users. Our partner is working to fix the issue, and we are monitoring the situation closely.

We apologize for the inconvenience.

Affected Services:
Affected Markets: Rwanda

Posted Feb 24, 2026 - 22:05 UTC

This incident affected: Flutterwave Collections (Collections APIs).