Service downtime impacting collections in Senegal, 18th March 2026

Incident Report for Flutterwave

Resolved

Dear Valued Customer,

The service disruption affecting mobile money collections in Senegal, has been resolved, and normal operations have been restored.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Senegal

Posted Mar 18, 2026 - 16:42 UTC

Identified

Dear Valued Customer,

We are experiencing service disruption with our mobile money collections in Senegal.
The issue is under investigation and resolution is in progress.

Updates will be provided as more information becomes available.
We apologize for the inconvenience and appreciate your understanding.

Affected Services:
Affected Markets: Senegal

Posted Mar 18, 2026 - 10:38 UTC

This incident affected: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).