[NGN] Service Alert: Payments Affected

Incident Report for Flutterwave

Identified

Dear Valued Merchant,

You may be unable to generate new account details for receiving payments through Zenith Bank, which means some incoming payments may not be completed. Our team is actively investigating and working to restore normal service, and we will share further updates as they become available.

We apologize for the disruption and appreciate your understanding.

Affected Services:
Affected Markets: Nigeria

Posted Oct 18, 2026 - 20:05 UTC

This incident affects: Flutterwave Collections (Collections APIs).