[Rwanda] Service Restored: MTN Mobile Money Disruption

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the disruption affecting Mobile Money transactions in Rwanda has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Rwanda

Posted Jul 22, 2026 - 06:19 UTC

Identified

Dear Valued Merchant,

We are currently experiencing a service disruption affecting MTN Rwanda, which is impacting collections.

The issue has been escalated to the provider, and we are working closely with them to restore normal service as quickly as possible.

We will continue to provide updates as more information becomes available.

We apologize for the inconvenience and appreciate your patience and understanding.

Affected Services:
Affected Markets: Rwanda

Posted Jul 21, 2026 - 16:07 UTC

This incident affected: Flutterwave Collections (Collections APIs).