Service Restored: Name Enquiry & Notifications (Nigeria)

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the disruption from one of our service providers causing a technical hitch with our name enquiry service has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria

Posted Apr 01, 2026 - 06:19 UTC

Identified

Dear Valued Customer,

We are currently experiencing a technical hitch with our name enquiry service. This is due to a disruption from one of our service providers.

Some users may notice delays in name verification or transaction notifications. We are working closely with our partner to fix this quickly.

We apologize for the trouble.

Affected Services:
Affected Markets: Nigeria

Posted Mar 31, 2026 - 21:14 UTC

This incident affected: Flutterwave Collections (Collections APIs).